Grand Palladium White Sand Resort & Spa All Inclusive

Self Rated: 4.0 out of 5
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, 77710, Mexico
4.2 out of 5 rating 295 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

Located in Kantenah, Grand Palladium White Sand Resort & Spa All Inclusive is by the sea, within a 10-minute drive of Xpu-ha Beach and Riviera Maya Golf Club. This 4-star property is 4.4 mi (7.1 km) from Akumal Beach and 4.8 mi (7.7 km) from Cenote Cristalino.

Rooms

Treat yourself to a stay in one of the 264 guestrooms, featuring indoor private spa tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 9 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Brazilian cuisine at Bahia E Brasa, one of the property's 14 restaurants, or stay in and take advantage of the room service (during limited hours). Visit one of the 20 bars/lounges, 3 beach bars, and 2 swim-up bars for a refreshing drink.

Business, Other Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Kantenah? This property has facilities measuring 16415 square feet (1525 square meters), including conference space. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Xpu-ha Beach - 4.9 km / 3.1 mi
Hekab Be Biblioteca - 6.7 km / 4.1 mi
Akumal Ecological Center - 6.9 km / 4.3 mi
Taj Mahal Cenote - 7 km / 4.3 mi
Bel Air Animal Park - 7 km / 4.4 mi
Akumal Beach - 7.1 km / 4.4 mi
Ecopark Kantun Chi - 7.4 km / 4.6 mi
Cenote Cristalino - 7.7 km / 4.8 mi
Half Moon Bay - 8.8 km / 5.5 mi
Chikinha Cenote - 8.9 km / 5.6 mi
Yal-ku Lagoon - 9.1 km / 5.7 mi
Riviera Maya Golf Club - 9.4 km / 5.8 mi
Aktun Chen - 9.4 km / 5.8 mi
Puerto Aventuras Golf Club - 10 km / 6.2 mi
Puerto Aventuras Marina - 10.6 km / 6.6 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 86.3 km / 53.6 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 48.1 km / 29.9 mi

The preferred airport for Grand Palladium White Sand Resort & Spa All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.


Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of:


  • - Sauna
    - Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Free use of nearby fitness center
  • -Shopping on site
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Area shuttle (surcharge)
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Arcade/game room
  • -Children's club (free)
  • -Billiards or pool table
  • -Beach sun loungers
  • -On private beach
  • -Beach umbrellas
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Garden
  • -Nightclub
  • -Wheelchair accessible (may have limitations)
  • -Number of swim-up bars - 2
  • -Number of beach bars - 3
  • -Number of outdoor pools - 9
  • -Outdoor tennis courts - 6
  • -Number of bars/lounges - 20
  • -Number of restaurants - 14
  • -Conference space size (meters) - 1525
  • -Conference space size (feet) - 16415
  • -Luggage storage
  • -Express check-in
  • -Rooftop terrace
  • -Babysitting or childcare (free)
  • -Supervised childcare/activities (free)
  • -Meeting rooms
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Handrails in stairways
  • -Wheelchair-accessible on-site restaurant