Acanto Playa del Carmen, Trademark Collection by Wyndham

Self Rated: 4.0 out of 5
16th Street, Between 5th & 1st Avenue, Playa Del Carmen, 77710, Mexico
4.4 out of 5 rating 221 reviews TripAdvisor Rating: 4.4
Property Details

Property Location

With a stay at Acanto Playa del Carmen, Trademark Collection by Wyndham in Playa del Carmen (Downtown), you'll be steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This 4-star resort is 0.2 mi (0.3 km) from Mamitas Beach Club and 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal.

Rooms

Make yourself at home in one of the 29 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Enjoy recreational amenities such as a health club and an outdoor pool. Additional amenities at this Mediterranean resort include complimentary wireless Internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 68 km.

Dining

Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink at one of the 10 beach bars. A complimentary continental breakfast is served daily from 8 AM to 11 AM.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 600 square feet (56 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Calle Corazón - 0.2 km / 0.1 mi
Mamitas Beach Club - 0.3 km / 0.2 mi
Pier Navega - 0.4 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.7 km / 0.5 mi
Central Square - 0.8 km / 0.5 mi
Yucatek Divers - 1 km / 0.6 mi
Playa del Carmen Maritime Terminal - 1.1 km / 0.7 mi
Paseo del Carmen - 1.3 km / 0.8 mi
Plaza Paraiso - 1.4 km / 0.8 mi
Guadalupe Church - 2.6 km / 1.6 mi

The nearest major airport is Cozumel Intl. Airport (CZM) - 34 km / 21.1 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 5500 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 2640 per vehicle (roundtrip, maximum occupancy 6)
  • Pet deposit: USD 5500 per stay
  • Pet fee: USD 2200.00 per pet, per week

  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 770 per stay

  • Rollaway bed fee: USD 1100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Snack bar/deli
  • -Free breakfast
  • -Coffee shop or café
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Smoke-free property
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Spa treatment room(s)
  • -Health club
  • -Garden
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Conference space
  • -One meeting room
  • -Water dispenser
  • -Area shuttle (surcharge)
  • -Use of nearby fitness center (discount)
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Rooftop terrace
  • -Spa services on site
  • -Pool sun loungers
  • -Beach towels
  • -Beach cabanas (surcharge)
  • -Beach sun loungers
  • -Beach umbrellas
  • -Conference space size (feet) - 600
  • -Conference space size (meters) - 56
  • -Number of beach bars - 10
  • -Elevator
  • -Coffee/tea in common areas
  • -Number of restaurants - 2
  • -Airport transportation (surcharge)
  • -Wheelchair accessible – no
  • -Wheelchair accessible parking