Illusion Boutique Hotel Adults Only By Xperience Hotels

Self Rated: 3.5 out of 5
8th St North, Between 5th Av. and the ocean, Playa Del Carmen, 77710, Mexico
4.2 out of 5 rating 595 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

Illusion Boutique Hotel Adults Only By Xperience Hotels is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Nuestra Senora del Carmen Catholic Church. This boutique hotel is 0.5 mi (0.8 km) from Quinta Alegría Shopping Mall and 6.8 mi (11 km) from Xcaret Eco Theme Park.

Rooms

Make yourself at home in one of the 45 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Amenities

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Dining

Satisfy your appetite with international cuisine at Maison Pierre, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.2 km / 0.1 mi
Calle Corazón - 0.3 km / 0.2 mi
Central Square - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Yucatek Divers - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Mamitas Beach Club - 0.7 km / 0.4 mi
Playa del Carmen Maritime Terminal - 0.7 km / 0.4 mi
Pier Navega - 0.8 km / 0.5 mi
Paseo del Carmen - 0.8 km / 0.5 mi
Plaza Paraiso - 0.9 km / 0.6 mi
Mario Villanueva Stadium Madrid - 1.2 km / 0.7 mi
Playacar Golf Club - 2.9 km / 1.8 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 56.5 km / 35.1 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 34.9 km / 21.7 mi

The preferred airport for Illusion Boutique Hotel Adults Only By Xperience Hotels is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • No onsite parking is available.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast and lunch.

  • Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.


Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Children 12 years old and younger are not permitted at this property.

  • Only registered guests are allowed in the guestrooms.

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 1.30 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 350 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free WiFi
  • -Porter/bellhop
  • -24-hour front desk
  • -Poolside bar
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Outdoor pool
  • -Grocery/convenience store
  • -Coffee/tea in common areas
  • -Multilingual staff
  • -Coffee shop or café
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Library
  • -Tours/ticket assistance
  • -Spa services on site
  • -Pool sun loungers
  • -Pool umbrellas
  • -Proposal/romance packages available
  • -Restaurant
  • -Express check-out
  • -Luggage storage
  • -Rooftop terrace
  • -Beach towels
  • -Wheelchair accessible (may have limitations)
  • -Elevator