Ocean Maya Royale All Inclusive Adults Only

Self Rated: 4.0 out of 5
Carretera Federal Chetumal, km. 299, Playa Del Carmen, 77710, Mexico

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Property Details

Property Location

Located in Playa del Carmen, Ocean Maya Royale All Inclusive Adults Only is by the ocean, within a 15-minute drive of Tres Rios Ecopark and El Manglar Golf Course. This 4-star resort is 7.7 mi (12.4 km) from El Camaleon Golf Club and 18 mi (28.9 km) from Xcaret Eco Theme Park.

Rooms

Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Dining

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Hacienda, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Business, Other Amenities

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This resort has 2012 square feet (187 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

  • Children 18 years old and younger are not permitted at this adults-only property.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:


  • New Year's Eve gala dinner fee

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Sauna
  • -Swim-up bar
  • -One meeting room
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Direct access to private beach
  • -Accessible bathroom
  • -In-room accessibility
  • -Free WiFi
  • -Hair salon
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Spa tub
  • -Garden
  • -Poolside bar
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Steam room
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Tennis on site
  • -Shopping center shuttle (surcharge)
  • -Designated smoking areas (fines apply)
  • -Conference center
  • -Outdoor tennis court
  • -Beach bar
  • -Free self parking
  • -Free valet parking
  • -Computer station
  • -Luggage storage
  • -Terrace
  • -24-hour front desk
  • -Express check-in
  • -Pool umbrellas
  • -Coffee/tea in common areas