Ocean Maya Royale All Inclusive Adults Only

Self Rated: 4.0 out of 5
Carretera Federal Chetumal, km. 299, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 8509 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

When you stay at Ocean Maya Royale All Inclusive Adults Only in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Tres Rios Ecopark and El Camaleon Mayakoba Golf Course. This 4-star property is 5.1 mi (8.3 km) from Maroma Beach and 7.7 mi (12.4 km) from Quinta Avenida.

Rooms

Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Hacienda, one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Business, Other Amenities

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 2012 square feet (187 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleon Mayakoba Golf Course - 2.7 km / 1.7 mi
Tres Rios Ecopark - 4.5 km / 2.8 mi
Maroma Beach - 8.3 km / 5.1 mi
Grand Coral Golf Riviera Maya - 8.4 km / 5.2 mi
28 de Julio Square - 10.8 km / 6.7 mi
Guadalupe Church - 11.7 km / 7.3 mi
Punta Esmeralda Beach - 11.7 km / 7.3 mi
El Manglar Golf Course - 12 km / 7.4 mi
Quinta Avenida - 12.4 km / 7.7 mi
Plaza Las Americas - 12.6 km / 7.8 mi
Mario Villanueva Stadium Madrid - 13.3 km / 8.3 mi
Martina Beach Club - 13.4 km / 8.3 mi
Mamitas Beach Club - 13.4 km / 8.3 mi
Playa del Carmen Main Beach - 13.6 km / 8.4 mi
Nuestra Senora del Carmen Catholic Church - 14 km / 8.7 mi

The preferred airport for Ocean Maya Royale All Inclusive Adults Only is Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.7 km / 29 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • Minimum Spring Break check-in age is 18 years old.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

  • Children 18 years old and younger are not permitted at this adults-only property.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

The charges below are included in your overall room price:


  • New Year's Eve gala dinner fee

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Tennis on site
  • -Free self parking
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Poolside bar
  • -Spa tub
  • -Conference space
  • -Gift shops or newsstand
  • -Concierge services
  • -ATM/banking
  • -Hair salon
  • -Business center
  • -Coffee/tea in common areas
  • -Computer station
  • -Spa treatment room(s)
  • -Multilingual staff
  • -Shopping on site
  • -Banquet hall
  • -One meeting room
  • -Terrace
  • -Conference center
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Designated smoking areas (fines apply)
  • -Full-service spa
  • -Outdoor tennis court
  • -Pool umbrellas
  • -Free valet parking
  • -Shopping center shuttle (surcharge)
  • -Swim-up bar
  • -Beach bar
  • -Direct access to private beach
  • -Number of coffee shops/cafes - 2
  • -Number of outdoor pools - 2
  • -Number of floors - 2
  • -Number of bars/lounges - 5
  • -Total number of rooms - 320
  • -Number of restaurants - 6
  • -Conference space size (meters) - 187
  • -Number of buildings/towers - 32
  • -Conference space size (feet) - 2012
  • -Express check-in
  • -Luggage storage
  • -Sauna
  • -Steam room
  • -Garden
  • -Ballroom