Fairmont Mayakoba

Self Rated: 5.0 out of 5
Ctra Federal Cancun - Playa Del Carmen K, Playa Del Carmen, 77710, Mexico
4.6 out of 5 rating 1000 reviews TripAdvisor Rating: 4.6
Property Details

Property Location

When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. This 5-star resort is 6.3 mi (10.2 km) from Maroma Beach and 6.8 mi (10.9 km) from Quinta Avenida.

Rooms

Stay in one of 401 guestrooms featuring LED televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Las Brisas Restaurant, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Playa del Carmen? This resort has facilities measuring 40000 square feet (3716 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleon Mayakoba Golf Course - 1.2 km / 0.7 mi
Tres Rios Ecopark - 5.7 km / 3.5 mi
Grand Coral Golf Riviera Maya - 7 km / 4.3 mi
28 de Julio Square - 9.2 km / 5.7 mi
Guadalupe Church - 10 km / 6.2 mi
Maroma Beach - 10.2 km / 6.3 mi
Playa 88 - 10.2 km / 6.3 mi
Punta Esmeralda Beach - 10.8 km / 6.7 mi
Quinta Avenida - 10.9 km / 6.8 mi
Plaza Las Americas - 11.6 km / 7.2 mi
Mario Villanueva Stadium Madrid - 11.7 km / 7.3 mi
Mamitas Beach Club - 12 km / 7.4 mi
Playa del Carmen Main Beach - 12.1 km / 7.5 mi
Quinta Alegría Shopping Mall - 12.5 km / 7.7 mi
Calle Corazón - 12.5 km / 7.8 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 48.6 km / 30.2 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 44.7 km / 27.8 mi

The preferred airport for Fairmont Mayakoba is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a smoke detector, a security system, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the city: USD 1.40 per accommodation, per night

  • Sanitation services: USD 1.40

  • Resort fee: USD 25.00 per person, per night

The resort fee includes:

  • Pool access

  • Sporting facilities or equipment

  • Children's club/arcade access

  • Shuttle service

  • Internet access

  • Concierge/valet service

  • Parking

  • Housekeeping

  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 32 per person (approximately)
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night

  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Computer station
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Roll-in shower
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa treatment room(s)
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -Conference center
  • -Reception hall
  • -Area shuttle (surcharge)
  • -Swimming pool
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Children's club (surcharge)
  • -Outdoor tennis court
  • -Golf course on site
  • -Free valet parking
  • -Beach sun loungers
  • -Beach umbrellas
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Garden
  • -Picnic area
  • -Wheelchair accessible (may have limitations)
  • -Number of outdoor pools - 5
  • -Number of bars/lounges - 4
  • -Conference space size (feet) - 40000
  • -Conference space size (meters) - 3716
  • -Elevator
  • -Coffee/tea in common areas
  • -Number of restaurants - 5
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Supervised childcare/activities (free)
  • -Meeting rooms
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible lounge