DoubleTree by Hilton San Juan

Self Rated: 4.0 out of 5
105 Avenida de Diego, San Juan, 00914, Puerto Rico
4.5 out of 5 rating 949 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at DoubleTree by Hilton San Juan, you'll be centrally located in San Juan, within a 5-minute drive of Condado Beach and Carolina Beach. This 4-star hotel is 2.6 mi (4.2 km) from Pan American Pier and 2.7 mi (4.3 km) from Puerto Rico Convention Center.

Rooms

Make yourself at home in one of the 184 guestrooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and flat-screen televisions with premium TV channels provide entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining

Enjoy international cuisine at Cafe Pierre, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has facilities measuring 7000 square feet (650 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Ocean Park - 0.4 km / 0.2 mi
Museo de Arte de Puerto Rico - 0.4 km / 0.3 mi
San Jorge Children's Hospital - 0.7 km / 0.4 mi
Centro Europa - 0.8 km / 0.5 mi
Plaza Antonia Quinones - 0.8 km / 0.5 mi
Plaza del Mercado - 0.8 km / 0.5 mi
Centro de Bellas Artes Luis A. Ferre - 1 km / 0.6 mi
Pavia Santurce Hospital - 1 km / 0.6 mi
Atlantic Beach - 1.1 km / 0.7 mi
Casino del Mar at La Concha Resort - 1.5 km / 0.9 mi
Parque La Ventana al Mar - 1.6 km / 1 mi
Barbosa Park - 1.9 km / 1.2 mi
Conservatory of Music of Puerto Rico - 2 km / 1.2 mi
Museo de Arte Contemporaneo de Puerto Rico - 2 km / 1.2 mi
Condado Beach - 2.4 km / 1.5 mi

The preferred airport for DoubleTree by Hilton San Juan is Luis Munoz Marin Intl. Airport (SJU) - 8.1 km / 5 mi

Check-in time starts at 4pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

  • Resort fee: 20 percent of room rate
The resort fee includes:

  • Pool access

  • Beach loungers

  • Beach towels

  • Business center/computer access

  • Internet access

  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 17.95 per person (approximately)
  • Self parking fee: USD 17 per day (in/out privileges)
  • Valet parking fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Spa tub
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Garden
  • -Picnic area
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Free beach shuttle
  • -24-hour pool access
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -24-hour health club
  • -Pool sun loungers
  • -Beach towels
  • -Beach sun loungers
  • -Number of restaurants - 3
  • -Number of bars/lounges - 2
  • -Number of coffee shops/cafes - 2
  • -Beach umbrellas
  • -Wheelchair accessible (may have limitations)
  • -Number of meeting rooms - 5
  • -Table tennis
  • -Conference space size (feet) - 7000
  • -Proposal/romance packages available
  • -Elevator
  • -Designer stores on site
  • -Coffee/tea in common areas
  • -Free grocery shopping service
  • -Conference space size (meters) - 650
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Assistive listening devices available
  • -Hiking/biking trails nearby
  • -Free bicycles on site