Privilege Aluxes Isla Mujeres Hotel

Self Rated: 4.5 out of 5
Adolfo Lopez Mateos Sm 1, Isla Mujeres, 77400, Mexico
4.6 out of 5 rating 1356 reviews TripAdvisor Rating: 4.6
Property Details

Property Location

When you stay at Privilege Aluxes Isla Mujeres Hotel in Isla Mujeres, you'll be on the beach, just steps from Norte Beach and 2 minutes by foot from Costa Occidental de Isla Mujeres National Park. This 4.5-star resort is 1.6 mi (2.6 km) from Punta Sam Ferry Terminal and 1.7 mi (2.7 km) from Crayola House.

Rooms

Make yourself at home in one of the 124 guestrooms featuring iPod docking stations and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 3 spa tubs, and a fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and a hair salon.

Dining

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Satay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Norte Beach - 0.1 km / 0.1 mi
Costa Occidental de Isla Mujeres National Park - 0.2 km / 0.1 mi
Cocal Beach - 0.2 km / 0.1 mi
Aztlán Galería - 0.4 km / 0.3 mi
Terminal Marítima Isla Mujeres - 0.5 km / 0.3 mi
Parador Fotográfico - 0.7 km / 0.5 mi
Garrafon Natural Reef Park - 1.6 km / 1 mi
Crayola House - 3.7 km / 2.3 mi
Mujeres Beach - 0.6 km / 0.4 mi
Punta Sam Ferry Terminal - 2.6 km / 1.6 mi
Playa Mujeres Golf Club - 3.3 km / 2 mi
Mundaca House - 5.1 km / 3.2 mi
Tortugranja Turtle Farm - 5.7 km / 3.5 mi
Capitán Dulché Museum - 6.2 km / 3.8 mi
Shark Beach - 6.5 km / 4 mi

The preferred airport for Privilege Aluxes Isla Mujeres Hotel is Cancun Intl. Airport (CUN) - 28.7 km / 17.8 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • No onsite parking is available.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Contactless check-out is available.

  • Individually-wrapped food options are available through room service.


Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Children 13 years old and younger are not permitted at this property.

  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1800 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Multilingual staff
  • -Designated smoking areas
  • -Computer station
  • -Free wired Internet
  • -Snack bar/deli
  • -Free breakfast
  • -Poolside bar
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Hair salon
  • -Free WiFi
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -One meeting room
  • -Reception hall
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -Pool sun loungers
  • -Beach towels
  • -Beach sun loungers
  • -Number of restaurants - 3
  • -Number of bars/lounges - 2
  • -Beach umbrellas
  • -Number of outdoor pools - 2
  • -Number of spa tubs - 3
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Beach bar
  • -Airport transportation (surcharge)
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible path to elevator
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible concierge desk
  • -Well-lit path to entrance
  • -Wheelchair accessible path of travel