Moon Palace Cancún - All Inclusive

Self Rated: 4.5 out of 5
Carretera Cancun-Chetumal Km. 340, Cancun, 77500, Mexico
4.5 out of 5 rating 28643 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Moon Palace Cancún - All Inclusive in Cancun, you'll be on the beach, within a 15-minute drive of Delfines Beach and Ventura Park Cancun. This 4.5-star resort is 11 mi (17.7 km) from El Rey Ruins and 13.6 mi (21.8 km) from La Isla Shopping Mall.

Rooms

Make yourself at home in one of the 2058 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 10 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafés. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 5 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM. Business, Other Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Features
  • -Children's pool
  • -Sauna
  • -Swim-up bar
  • -Spa treatment room(s)
  • -Full-service spa
  • -Turkish bath/Hammam
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Babysitting or childcare
  • -Elevator/lift
  • -Hair salon
  • -ATM/banking
  • -Concierge services
  • -Shopping on site
  • -Laundry facilities
  • -Arcade/game room
  • -Free breakfast
  • -Nightclub
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Steam room
  • -Wedding services
  • -Children's club
  • -Billiards or pool table
  • -Grocery/convenience store
  • -Tours/ticket assistance
  • -Golf course on site
  • -Waterslide
  • -Conference center
  • -Free self parking
  • -Free valet parking
  • -Rooftop terrace
  • -Luggage storage
  • -Beach umbrellas
  • -Beach cabanas (surcharge)
  • -Pool cabanas (surcharge)
  • -Beach sun loungers
  • -Pool sun loungers
  • -Beach towels
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Supervised childcare/activities (free)
  • -24-hour front desk
  • -24-hour fitness facilities
  • -Express check-out
  • -Smoke-free property
  • -Free long-term parking
  • -Pool umbrellas