Krystal Cancun

Self Rated: 3.5 out of 5
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, 77500, Mexico
3.5 out of 5 rating 6279 reviews TripAdvisor Rating: 3.5

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Property Details

Property Location

With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 4-minute drive from La Isla Shopping Mall and 7 minutes from Cancun Interactive Aquarium. This beach resort is 4.3 mi (7 km) from Aquaworld and 6 mi (9.7 km) from El Rey Ruins.

Rooms

Make yourself at home in one of the 502 air-conditioned rooms featuring fireplaces and plasma televisions. Cable television is provided for your entertainment. Conveniences include laptop-compatible safes and minibars, and housekeeping is provided daily.

Amenities

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at El Mortero, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Forum Beach - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.1 km / 0.1 mi
Caracol Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.2 km / 0.1 mi
Delphinus Dreams - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.3 km / 0.2 mi
Chac Mool Beach - 0.5 km / 0.3 mi
Plaza Caracol Mall - 0.7 km / 0.4 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.2 km / 2 mi
Yamil Lu'um Archaeological Zone - 3.2 km / 2 mi
La Isla Shopping Mall - 3.5 km / 2.2 mi
Tequila Museum - 3.5 km / 2.2 mi
Cancun Interactive Aquarium - 3.6 km / 2.2 mi
Marlin Beach - 3.7 km / 2.3 mi

The preferred airport for Krystal Cancun is Cancun, Quintana Roo (CUN-Cancun Intl.) - 23.7 km / 14.7 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.35 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 230 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -In-room accessibility
  • -Free WiFi
  • -Wedding services
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Poolside bar
  • -Spa tub
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Gift shops or newsstand
  • -Concierge services
  • -Hair salon
  • -Outdoor pool
  • -Elevator/lift
  • -Business center
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Television in common areas
  • -Spa treatment room(s)
  • -Multilingual staff
  • -Shopping on site
  • -Coffee shop or café
  • -Children's pool
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Turkish bath/Hammam
  • -Full-service spa
  • -Free valet parking
  • -Children's club (free)
  • -Swim-up bar
  • -Beach umbrellas
  • -Number of floors - 8
  • -Number of buildings/towers - 4
  • -Number of restaurants - 2
  • -Number of bars/lounges - 4
  • -Total number of rooms - 502
  • -Luggage storage
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Garden
  • -Meeting rooms