Crowne Plaza Hotel Dallas Downtown

Self Rated: 3.5 out of 5
1015 Elm St, Dallas, TX, 75202, United States of America
3.4 out of 5 rating 1554 reviews TripAdvisor Rating: 3.4
Property Details

Property Location

With a stay at Crowne Plaza Hotel Dallas Downtown, you'll be centrally located in Dallas, just a 4-minute walk from Dallas World Aquarium and 6 minutes by foot from Sixth Floor Museum. This hotel is 0.4 mi (0.7 km) from Kay Bailey Hutchison Convention Center and 0.7 mi (1.1 km) from Reunion Tower.

Rooms

Make yourself at home in one of the 291 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3.00 mi.

Dining

Enjoy American cuisine at THRIVE Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 27444 square feet (2550 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Bank of America Plaza - 0.2 km / 0.1 mi
Renaissance Tower - 0.2 km / 0.1 mi
Dallas World Aquarium - 0.4 km / 0.2 mi
Dallas Holocaust Museum - 0.4 km / 0.2 mi
John F. Kennedy Memorial - 0.4 km / 0.3 mi
Sixth Floor Museum - 0.5 km / 0.3 mi
Pioneer Plaza - 0.5 km / 0.3 mi
Dealey Plaza - 0.6 km / 0.4 mi
Comerica Bank Tower - 0.7 km / 0.4 mi
Kay Bailey Hutchison Convention Center - 0.7 km / 0.4 mi
Majestic Theater - 0.8 km / 0.5 mi
Dallas Museum of Art - 0.9 km / 0.5 mi
Perot Museum of Nature and Science - 0.9 km / 0.6 mi
Dallas City Hall - 1 km / 0.6 mi
Nasher Sculpture Center - 1.1 km / 0.7 mi

The nearest airports are:
Love Field Airport (DAL) - 11.5 km / 7.1 mi
Dallas-Fort Worth Intl. Airport (DFW) - 31.6 km / 19.6 mi
Dallas, TX (ADS-Addison) - 23.4 km / 14.5 mi

The preferred airport for Crowne Plaza Hotel Dallas Downtown is Love Field Airport (DAL).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

  • This property accepts credit cards; cash is not accepted

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

You'll be asked to pay the following charges at the property:


  • Deposit: USD 75.00 per accommodation, per night

  • Cleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day

  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Limo or Town Car service available
  • -Free area shuttle
  • -Free shopping center shuttle
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Restaurant
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Outdoor pool
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Long-term parking (surcharge)
  • -Valet parking (surcharge)
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Offsite parking reservations required
  • -Wheelchair accessible (may have limitations)
  • -Number of meeting rooms - 22
  • -Elevator
  • -Conference space size (feet) - 27444
  • -Conference space size (meters) - 2550
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Assistive listening devices available