Hotel Puerta América

Self Rated: 5.0 out of 5
Avenida de America, 41 or, Corazón de María,10, Madrid, 28002, Spain
4.3 out of 5 rating 379 reviews TripAdvisor Rating: 4.3
Property Details

Property Location

With a stay at Hotel Puerta América in Madrid (Prosperidad), you'll be within a 5-minute drive of U.S. Embassy and Paseo de la Castellana. This 5-star hotel is 2.3 mi (3.8 km) from Santiago Bernabeu Stadium and 3.1 mi (4.9 km) from Gran Via Street.

Rooms

Make yourself at home in one of the 315 guestrooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at Karrara Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the bar/lounge or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Golden Mile - 1.7 km / 1.1 mi
Paseo de la Castellana - 1.8 km / 1.1 mi
Las Ventas - 2 km / 1.3 mi
U.S. Embassy - 2 km / 1.3 mi
Sorolla Museum - 2.5 km / 1.6 mi
Nuevo Teatro Alcala - 2.6 km / 1.6 mi
WiZink Center - 2.6 km / 1.6 mi
Santiago Bernabeu Stadium - 2.6 km / 1.6 mi
El Retiro Park - 2.9 km / 1.8 mi
Teatro Amaya - 2.9 km / 1.8 mi
Plaza de Colon - 3.3 km / 2 mi
Madrid Wax Museum - 3.3 km / 2.1 mi
National Archaeological Museum of Spain - 3.4 km / 2.1 mi
National Library - 3.4 km / 2.1 mi
Puerta de Alcala - 3.5 km / 2.2 mi

The preferred airport for Hotel Puerta América is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.7 km / 7.2 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

  • This property accepts credit cards; cash is not accepted

  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool will be open from June to September.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Social distancing measures are in place and staff at the property wear personal protective equipment.

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Self parking fee: EUR 26.00 per day
  • Extended parking fee: EUR 26.00 per night
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Snack bar/deli
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Express check-in
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Express check-out
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Garden
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Gift shops or newsstand
  • -Concierge services
  • -Bar/lounge
  • -Long-term parking (surcharge)
  • -Business center
  • -Fitness facilities
  • -Free wired Internet
  • -Free newspapers in lobby
  • -Luggage storage
  • -Self parking (surcharge)
  • -Multilingual staff
  • -Outdoor seasonal pool
  • -Coffee shop or café
  • -Terrace
  • -Conference center
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Rooftop terrace
  • -Nightclub
  • -Supervised childcare/activities (surcharge)
  • -Number of bars/lounges - 2
  • -Number of restaurants - 2
  • -Number of meeting rooms - 5
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Wheelchair-accessible registration desk