Hotel Puerta América

Self Rated: 5.0 out of 5
Avenida de America, 41 or, Corazón de María,10, Madrid, 28002, Spain
4.0 out of 5 rating 2912 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

With a stay at Hotel Puerta América in Madrid (Chamartin), you'll be within a 15-minute drive of Las Ventas and Santiago Bernabeu Stadium. This 5-star hotel is 3.3 mi (5.3 km) from Prado Museum and 4.4 mi (7.1 km) from Plaza Mayor.

Rooms

Make yourself at home in one of the 315 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Don't miss out on recreational opportunities including a nightclub and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at Lagrimasn Negras, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. Airport shuttle service is available on request from 7 AM to 9 PM. Contact the property in advance to make arrangements. This property offers airport shuttle pickup service to and from Adolfo Suárez Madrid–Barajas Airport only. For more details, please contact the property using the information on the reservation confirmation after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 11 for children (approximately)
  • Self parking fee: EUR 26.00 per day
  • Extended parking fee: EUR 26.00 per night
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free airport transportation
  • -Free WiFi
  • -Elevator/lift
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Concierge services
  • -Gift shops or newsstand
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Garden
  • -Coffee shop or café
  • -Nightclub
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Wedding services
  • -Tours/ticket assistance
  • -Conference center
  • -Self parking (surcharge)
  • -Rooftop terrace
  • -Luggage storage
  • -Babysitting or childcare (surcharge)
  • -Supervised childcare/activities (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-out
  • -Smoke-free property
  • -Express check-in
  • -Long-term parking (surcharge)
  • -Free wired Internet