Hotel Hacienda de Castilla

Self Rated: 3.0 out of 5
Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun, 77524, Mexico
3.5 out of 5 rating 561 reviews TripAdvisor Rating: 3.5

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Property Details

Property Location

With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. This hotel is 6.8 mi (11 km) from Tortuga Beach and 9.1 mi (14.6 km) from Cancun Interactive Aquarium.

Rooms

Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

Dining

Enjoy Mexican cuisine at La Hija de Villa, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Séptimo Día Adventist Church - 0.3 km / 0.2 mi
Mercado 23 - 1.1 km / 0.7 mi
Benito Juarez Municipal Building - 1.7 km / 1 mi
Cristo Rey Church - 1.8 km / 1.1 mi
Las Palapas Park - 1.9 km / 1.2 mi
Gran Puerto Pier - 2.2 km / 1.4 mi
Ceviche Square - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.3 km / 1.4 mi
Market 28 - 2.3 km / 1.5 mi
Fernando Toro Valenzuela Stadium - 2.4 km / 1.5 mi
Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi
Cancun Cultural House - 3.2 km / 2 mi
Plaza Las Americas - 3.3 km / 2.1 mi
La Sagrada Familia Parish - 3.4 km / 2.1 mi
Malecon Americas Shopping Mall - 3.5 km / 2.2 mi

The preferred airport for Hotel Hacienda de Castilla is Cancun, Quintana Roo (CUN-Cancun Intl.) - 19.4 km / 12 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests with dietary restrictions or food allergies should contact this property in advance. Contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 90 for adults and MXN 65 for children (approximately)
  • Airport shuttle fee: MXN 1000 per room (roundtrip)
  • Pet fee: MXN 100 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -24-hour business center
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Breakfast available (surcharge)
  • -Outdoor pool
  • -Bar/lounge
  • -Free newspapers in lobby
  • -Television in common areas
  • -Multilingual staff
  • -One meeting room
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Children's pool
  • -Tours/ticket assistance
  • -Billiards or pool table
  • -Restaurant
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking