Hyatt Zilara Cancun - All Inclusive - Adults Only

Self Rated: 4.5 out of 5
Blvd Kukulcan Km 11.5 HZ, Cancun, 77500, Mexico
4.5 out of 5 rating 7940 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Cancun Interactive Aquarium and La Isla Shopping Mall. This 4.5-star property is 2.7 mi (4.4 km) from Aquaworld and 4.6 mi (7.4 km) from El Rey Ruins.

Rooms

Make yourself at home in one of the 307 air-conditioned rooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. This property has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Chac Mool Beach - 0.3 km / 0.2 mi
Yamil Lu'um Archaeological Zone - 1.1 km / 0.7 mi
La Isla Shopping Mall - 1.3 km / 0.8 mi
Cancun Interactive Aquarium - 1.4 km / 0.9 mi
Tequila Museum - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Forum Beach - 1.6 km / 1 mi
Isla Dorada - 1.7 km / 1 mi
Forum By The Sea Mall - 1.8 km / 1.1 mi
Cancun Convention Center - 2.1 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.2 km / 1.3 mi
Gaviota Azul Beach - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.3 km / 1.4 mi
Luxury Avenue Shopping Mall - 2.4 km / 1.5 mi
Caracol Beach - 2.4 km / 1.5 mi

The nearest major airport is Cancun, Quintana Roo (CUN-Cancun Intl.) - 21.1 km / 13.1 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Guests under 18 years old are not permitted at this adults-only property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Shopping on site
  • -Free breakfast
  • -Coffee shop or café
  • -Poolside bar
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Spa tub
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Fitness facilities
  • -Dry cleaning/laundry service
  • -24-hour business center
  • -Conference space
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -24-hour health club
  • -Pool sun loungers
  • -Billiards or pool table
  • -Free valet parking
  • -Number of buildings/towers - 1
  • -Beach cabanas (surcharge)
  • -Beach sun loungers
  • -Beach umbrellas
  • -Number of outdoor pools - 2
  • -Number of floors - 8
  • -Year Built - 2007
  • -Outdoor tennis courts - 4
  • -Sauna
  • -Steam room
  • -Beach towels
  • -Garden
  • -Picnic area
  • -Number of meeting rooms - 3
  • -Number of bars/lounges - 5
  • -Total number of rooms - 307
  • -Conference space size (feet) - 6781
  • -Elevator
  • -Coffee/tea in common areas
  • -Beach bar
  • -Number of restaurants - 6
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Pool cabanas (surcharge)
  • -Tennis on site