Hyatt Zilara Cancun - All Inclusive - Adults Only

Self Rated: 4.5 out of 5
Blvd Kukulcan Km 11.5 HZ, Cancun, 77500, Mexico
4.5 out of 5 rating 1498 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from Chac Mool Beach and within a 5-minute drive of Cancun Interactive Aquarium. This 4.5-star property is 1.1 mi (1.7 km) from La Isla Shopping Mall and 1.7 mi (2.8 km) from Cancun Convention Center.

Rooms

Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cancun? This property has facilities measuring 6888 square feet (640 square meters), including a conference center. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Costa Occidental de Isla Mujeres National Park - 0.2 km / 0.1 mi
Chac Mool Beach - 0.3 km / 0.2 mi
Yamil Lu'um Archaeological Zone - 1.1 km / 0.7 mi
La Isla Shopping Mall - 1.3 km / 0.8 mi
Cancun Interactive Aquarium - 1.4 km / 0.9 mi
Tequila Museum - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Forum Beach - 1.6 km / 1 mi
Isla Dorada - 1.7 km / 1 mi
Cancun Convention Center - 2.1 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.2 km / 1.3 mi
Gaviota Azul Beach - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.3 km / 1.4 mi
Luxury Avenue Shopping Mall - 2.4 km / 1.5 mi
Caracol Beach - 2.4 km / 1.5 mi

The preferred airport for Hyatt Zilara Cancun - All Inclusive - Adults Only is Cancun Intl. Airport (CUN) - 22.6 km / 14 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Guests under 18 years old are not permitted at this adults-only property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Individually-wrapped food options are available through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Features
  • -Foosball
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Limo or Town Car service available
  • -Shopping on site
  • -Coffee shop or café
  • -Poolside bar
  • -Express check-in
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Spa tub
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Fitness facilities
  • -Garden
  • -Picnic area
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Karaoke
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Full-service spa
  • -24-hour health club
  • -Pool sun loungers
  • -Beach towels
  • -Billiards or pool table
  • -Free valet parking
  • -Beach cabanas (surcharge)
  • -Beach sun loungers
  • -Beach umbrellas
  • -Number of outdoor pools - 2
  • -Number of bars/lounges - 5
  • -Number of meeting rooms - 6
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (meters) - 640
  • -Evening entertainment
  • -Concerts/live shows
  • -Elevator
  • -Coffee/tea in common areas
  • -Beach bar
  • -Number of restaurants - 6
  • -Pool cabanas (surcharge)
  • -Wheelchair-accessible registration desk
  • -Conference space size (feet) - 6888