Hyatt Zilara Cancun - Adults Only - All Inclusive

Self Rated: 4.5 out of 5
Blvd Kukulcan Km 11.5 HZ, Cancun, 77500, Mexico
4.5 out of 5 rating 7043 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Hotel Zone), you'll be a 2-minute drive from La Isla Shopping Mall and 10 minutes from El Rey Ruins. This 4.5-star resort is 5.5 mi (8.9 km) from Delfines Beach and 0.2 mi (0.3 km) from Chac Mool Beach.

Rooms

Make yourself at home in one of the 307 air-conditioned rooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita Cantina, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM. Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. This resort has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Guests under 18 years old are not permitted at this adults-only property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -24-hour fitness facilities
  • -Free self parking
  • -24-hour business center
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -Express check-in
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Picnic area
  • -Poolside bar
  • -Garden
  • -Spa tub
  • -Conference space
  • -Gift shops or newsstand
  • -Concierge services
  • -ATM/banking
  • -Hair salon
  • -Elevator/lift
  • -Free breakfast
  • -Free wired Internet
  • -Free newspapers in lobby
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Spa treatment room(s)
  • -Limo or Town Car service available
  • -Multilingual staff
  • -Shopping on site
  • -Banquet hall
  • -Coffee shop or café
  • -Terrace
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Sauna
  • -Steam room
  • -Tours/ticket assistance
  • -Full-service spa
  • -Beach towels
  • -Spa services on site
  • -Pool sun loungers
  • -Pool umbrellas
  • -Free valet parking
  • -Billiards or pool table
  • -24-hour health club
  • -Free pool cabanas
  • -Swim-up bar
  • -Beach umbrellas
  • -Beach sun loungers
  • -Beach cabanas (surcharge)
  • -Beach bar