Sun Palace Couples Only All Inclusive

Self Rated: 4.0 out of 5
Blvd Kukulcan Km 20 Hotel Zone, Cancun, 77500, Mexico
4.5 out of 5 rating 7551 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at Sun Palace Couples Only All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. This 4-star property is 3.9 mi (6.3 km) from Aquaworld and 5.3 mi (8.5 km) from Cancun Interactive Aquarium.

Rooms

Make yourself at home in one of the 252 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at La Tratto, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Costa Occidental de Isla Mujeres National Park - 0.5 km / 0.3 mi
El Rey Ruins - 1.7 km / 1.1 mi
Cancún Underwater Museum (Punta Nizuc) - 1.7 km / 1.1 mi
Delfines Beach - 1.9 km / 1.2 mi
Maya Cancun Museum - 3.7 km / 2.3 mi
Playa Coral - 4.7 km / 2.9 mi
Aquaworld - 4.7 km / 2.9 mi
Ballenas Beach - 5 km / 3.1 mi
Ventura Park Cancun - 5 km / 3.1 mi
Marlin Beach - 7.2 km / 4.5 mi
Luxury Avenue Shopping Mall - 7.5 km / 4.6 mi
Kukulcan Plaza Shopping Mall - 7.7 km / 4.8 mi
Cancun Interactive Aquarium - 8.5 km / 5.3 mi
Tequila Museum - 8.5 km / 5.3 mi
Yamil Lu'um Archaeological Zone - 8.7 km / 5.4 mi

The preferred airport for Sun Palace Couples Only All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 12.1 km / 7.5 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Personal protective equipment, including masks, will be available to guests.

  • Contactless check-out is available.

  • Individually-wrapped food options are available through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Children 18 years old and younger are not permitted at this property.

Features
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Free wired Internet
  • -Shopping on site
  • -Roll-in shower
  • -Free breakfast
  • -Coffee shop or café
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Spa tub
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Full-service spa
  • -Number of outdoor pools - 2
  • -Number of bars/lounges - 3
  • -Sauna
  • -Steam room
  • -Number of restaurants - 4
  • -Number of poolside bars - 2
  • -Elevator
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Indoor pool
  • -Wheelchair accessible – no