Beach Hotel Na Balam

Self Rated: 3.0 out of 5
Calle Zazil Ha No 118, Isla Mujeres, 77400, Mexico
3.5 out of 5 rating 940 reviews TripAdvisor Rating: 3.5

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Property Details

Property Location

When you a stay at Beach Hotel Na Balam in Isla Mujeres, you'll be on the beach, just steps from Norte Beach and Aztlán Galería. This beach hotel is 18.8 mi (30.2 km) from La Isla Shopping Mall and 0.4 mi (0.6 km) from Cocal Beach.

Rooms

Make yourself at home in one of the 31 individually decorated guestrooms. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

Enjoy fusion cuisine at Zazil Ha, a beachfront restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar. A complimentary breakfast is included.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The front desk is open daily from 7 AM - 11 PM Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
This property is closed from 03 September 2018 to 31 December 2022 (dates subject to change).

Features
  • -Restaurant
  • -One meeting room
  • -Spa treatment room(s)
  • -Full-service spa
  • -Free WiFi
  • -Free newspapers in lobby
  • -Airport transportation (surcharge)
  • -Free beach cabanas
  • -Laundry facilities
  • -Garden
  • -Library
  • -Free breakfast
  • -Spa services on site
  • -Multilingual staff
  • -Front desk (limited hours)
  • -Wedding services
  • -Designated smoking areas
  • -Airport transportation
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Beach bar
  • -Free self parking
  • -Beach umbrellas
  • -Beach sun loungers
  • -Beach towels
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -Outdoor pool
  • -Free long-term parking
  • -Pool umbrellas