Shangri-La Hotel, Tokyo

Self Rated: 5.0 out of 5
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, 100-8283, Japan
4.7 out of 5 rating 414 reviews TripAdvisor Rating: 4.7
Property Details

Property Location

A stay at Shangri-La Hotel, Tokyo places you in the heart of Tokyo, a 7-minute drive from Tokyo Imperial Palace and 14 minutes from Tokyo Tower. This 5-star hotel is 2.5 mi (4.1 km) from Ueno Onshi Park and 3.1 mi (5 km) from Tokyo Dome.

Rooms

Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with premium TV channels provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining

Enjoy international cuisine at The Lobby Lounge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Marunouchi Building - 1 km / 0.6 mi
Tokyo International Forum - 1.1 km / 0.7 mi
Imperial Garden Theatre - 1.4 km / 0.9 mi
Mitsukoshi - 1.5 km / 0.9 mi
Theatre Creation - 1.7 km / 1 mi
Tokyo Takarazuka Theatre - 1.7 km / 1.1 mi
Ginza Six - 1.8 km / 1.1 mi
Tokyo Imperial Palace - 1.8 km / 1.1 mi
Kabuki-za Theatre - 1.8 km / 1.1 mi
Suitengu Shrine - 1.8 km / 1.1 mi
Hibiya Park - 2 km / 1.2 mi
Akihabara Electric Town - 2.2 km / 1.3 mi
Nakagin Capsule Tower - 2.3 km / 1.4 mi
Tokyo Anime Center - 2.3 km / 1.4 mi
National Diet Building - 2.8 km / 1.7 mi

The nearest airports are:
Narita Intl. Airport (NRT) - 68.1 km / 42.3 mi
Haneda Airport (HND) - 22.1 km / 13.7 mi

The preferred airport for Shangri-La Hotel, Tokyo is Narita Intl. Airport (NRT).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards; cash is not accepted

  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-out is available.

  • Individually-wrapped food options are available through room service.

You'll be asked to pay the following charges at the property:


  • Breakage deposit: JPY 5000 per stay

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 3000 and JPY 5000 per person (approximately)
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 3000 per day
  • Valet parking fee: JPY 4500 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Free wired Internet
  • -Self parking (surcharge)
  • -Bar/lounge
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Free WiFi
  • -Spa tub
  • -Sauna
  • -24-hour fitness facilities
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -24-hour business center
  • -Conference space
  • -Designated smoking areas (fines apply)
  • -Area shuttle (surcharge)
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -24-hour health club
  • -Parking (limited spaces)
  • -Electric car charging station
  • -Meeting rooms
  • -Number of restaurants - 3
  • -Elevator
  • -Coffee/tea in common areas
  • -Airport transportation (surcharge)
  • -Indoor pool
  • -Lifeguard on site
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Free bicycles on site