InterContinental San Juan

Self Rated: 4.0 out of 5
5961 Isla Verde Avenue, Carolina, 00979, Puerto Rico
4.2 out of 5 rating 946 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

With a stay at InterContinental San Juan in Carolina (Isla Verde), you'll be within a 5-minute walk of Carolina Beach and Isla Verde Beach. This 4-star hotel is 1.3 mi (2 km) from Balneario de Carolina and 4.7 mi (7.5 km) from Condado Beach.

Rooms

Make yourself at home in one of the 398 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy Italian cuisine at Aleli, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars. Buffet breakfasts are available daily from 6:30 AM to noon for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Isla Verde Beach - 0.3 km / 0.2 mi
Carolina Beach - 0.4 km / 0.2 mi
Pine Grove Beach - 0.9 km / 0.5 mi
Balneario de Carolina - 1.4 km / 0.9 mi
Barbosa Park - 3.6 km / 2.2 mi
Playa Ocean Park - 3.9 km / 2.4 mi
San Jorge Children's Hospital - 4.9 km / 3.1 mi
Museo de Arte Contemporaneo de Puerto Rico - 5.1 km / 3.2 mi
The Mall of San Juan - 5.3 km / 3.3 mi
Museo de Arte de Puerto Rico - 5.6 km / 3.5 mi
Pocita de Piñones - 5.9 km / 3.6 mi
Centro Europa - 5.9 km / 3.7 mi
Plaza Antonia Quinones - 6.1 km / 3.8 mi
Centro de Bellas Artes Luis A. Ferre - 6.2 km / 3.8 mi
Plaza del Mercado - 6.2 km / 3.8 mi

The preferred airport for InterContinental San Juan is Luis Munoz Marin Intl. Airport (SJU) - 4.3 km / 2.6 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Contactless check-out is available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

You'll be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27 per person (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Limo or Town Car service available
  • -RV, bus, truck parking
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Snack bar/deli
  • -Breakfast available (surcharge)
  • -Poolside bar
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Spa tub
  • -Sauna
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -24-hour business center
  • -Conference space
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Beach towels
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Meeting rooms
  • -Beach sun loungers
  • -Number of coffee shops/cafes - 2
  • -Wheelchair accessible (may have limitations)
  • -Number of bars/lounges - 6
  • -Number of beach bars - 2
  • -Elevator
  • -Number of restaurants - 7
  • -Pool cabanas (surcharge)
  • -Wheelchair-accessible registration desk
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Assistive listening devices available