Embassy Suites by Hilton San Juan Hotel & Casino

Self Rated: 3.5 out of 5
8000 Tartak Street, Carolina, 00979, Puerto Rico
4.0 out of 5 rating 2747 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

When you stay at Embassy Suites by Hilton San Juan Hotel & Casino in Carolina, you'll be by the ocean, within a 15-minute drive of Jose Miguel Agrelot Coliseum and Puerto Rico Convention Center. This casino resort is 7.1 mi (11.4 km) from San Juan Cathedral and 7.3 mi (11.7 km) from San Juan Gate.

Rooms

Make yourself at home in one of the 313 air-conditioned rooms featuring refrigerators and flat-screen televisions. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities

Pamper yourself with onsite body treatments and facials. After enjoying recreational amenities such as an outdoor pool and a spa tub, a lucky night at the casino is the perfect end to the day. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining

Grab a bite at Outback Steakhouse, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Carolina? This resort has 12000 square feet (1115 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Check-in time starts at 4pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 19.00 per night
  • Valet parking fee: USD 23.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: 18 percent of room rate
The resort fee includes:

  • Beach loungers

  • Beach towels

  • Business center/computer access

  • Internet access

  • Phone calls

  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property will be renovating from 19 March 2018 to 31 May 2019 (completion date subject to change). The following areas are affected:


  • Business center

  • Elevator

  • Front desk

  • Lobby

  • Meeting facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Features
  • -Children's pool
  • -Conference space
  • -Spa treatment room(s)
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Free reception
  • -Elevator/lift
  • -Fitness facilities
  • -Free newspapers in lobby
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Laundry facilities
  • -Spa tub
  • -Arcade/game room
  • -Poolside bar
  • -Free breakfast
  • -Coffee shop or café
  • -Spa services on site
  • -Multilingual staff
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Casino
  • -Tours/ticket assistance
  • -Self parking (surcharge)
  • -Valet parking (surcharge)
  • -Luggage storage
  • -Beach umbrellas
  • -Beach sun loungers
  • -Pool sun loungers
  • -Beach towels
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-out
  • -24-hour business center
  • -Smoke-free property
  • -Express check-in
  • -Outdoor pool
  • -Long-term parking (surcharge)
  • -Pool umbrellas
  • -Television in common areas