Isla Mujeres Palace Couples Only All Inclusive Resort

Self Rated: 4.0 out of 5
Carretera Garrafon, Vista Alegre K.M. 4.5 SM, 8 Mza. 62, Isla Mujeres, 77400, Mexico
4.5 out of 5 rating 413 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at Isla Mujeres Palace Couples Only All Inclusive Resort in Isla Mujeres, you'll be on the beach, steps from Garrafon Natural Reef Park and a 1-minute drive from Dolphin Discovery. This 4-star property is 3.2 mi (5.2 km) from Norte Beach and 11.4 mi (18.4 km) from Tortuga Beach.

Rooms

Make yourself at home in one of the 62 guestrooms featuring iPod docking stations and free minibar items. Rooms have private balconies. 47-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Azul Restaurant, one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 11:30 AM.

Business, Other Amenities

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Garrafon Natural Reef Park - 0.1 km / 0.1 mi
Mundaca House - 0.1 km / 0.1 mi
Costa Occidental de Isla Mujeres National Park - 0.2 km / 0.1 mi
Tortugranja Turtle Farm - 0.5 km / 0.3 mi
Shark Beach - 0.6 km / 0.4 mi
Capitán Dulché Museum - 0.7 km / 0.4 mi
Parque de los Suenos - 1.3 km / 0.8 mi
Joysxee Floating Bottle Island - 1.6 km / 1 mi
Crayola House - 1.9 km / 1.2 mi
Dolphin Discovery - 2.2 km / 1.4 mi
Isla Mujeres Sculpture Garden - 2.6 km / 1.6 mi
Statue Ixchel - 2.7 km / 1.7 mi
Punta Sur - 2.7 km / 1.7 mi
Cliff of the Dawn - 2.7 km / 1.7 mi
Mujeres Beach - 1.9 km / 1.2 mi

The preferred airport for Isla Mujeres Palace Couples Only All Inclusive Resort is Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 km / 16.8 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.

  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

  • Personal protective equipment, including masks, will be available to guests.

  • For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • Individually-wrapped food options are available for breakfast and through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Features
  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Shopping on site
  • -Bar/lounge
  • -Snack bar/deli
  • -Free breakfast
  • -Poolside bar
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Airport transportation
  • -Outdoor pool
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Free ferry terminal shuttle
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Marina on site
  • -Free valet parking
  • -Beach sun loungers
  • -Beach umbrellas
  • -Beach towels
  • -Garden
  • -Elevator
  • -Number of restaurants - 2
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Rooftop terrace