JW Marriott Cancun Resort & Spa

Self Rated: 4.5 out of 5
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, 77500, Mexico
4.6 out of 5 rating 986 reviews TripAdvisor Rating: 4.6
Property Details

Property Location

With a stay at JW Marriott Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Aquaworld and Cancun Interactive Aquarium. This 4.5-star resort is 3.2 mi (5.1 km) from El Rey Ruins and 3.3 mi (5.3 km) from La Isla Shopping Mall.

Rooms

Make yourself at home in one of the 448 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at Sedona Grill, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ballenas Beach - 0.1 km / 0.1 mi
Aquaworld - 0.8 km / 0.5 mi
Marlin Beach - 1.3 km / 0.8 mi
Luxury Avenue Shopping Mall - 1.6 km / 1 mi
Kukulcan Plaza Shopping Mall - 1.8 km / 1.1 mi
Maya Cancun Museum - 1.9 km / 1.2 mi
Tequila Museum - 2.6 km / 1.6 mi
Cancun Interactive Aquarium - 2.6 km / 1.6 mi
Costa Occidental de Isla Mujeres National Park - 2.7 km / 1.7 mi
Yamil Lu'um Archaeological Zone - 2.9 km / 1.8 mi
La Isla Shopping Mall - 2.9 km / 1.8 mi
Delfines Beach - 3.2 km / 2 mi
Isla Dorada - 3.7 km / 2.3 mi
El Rey Ruins - 3.8 km / 2.4 mi
Chac Mool Beach - 4.2 km / 2.6 mi

The preferred airport for JW Marriott Cancun Resort & Spa is Cancun Intl. Airport (CUN) - 20.3 km / 12.6 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast and through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.


Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 28 per person (approximately)
  • Airport shuttle fee: USD 18.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Shopping on site
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa tub
  • -Sauna
  • -Steam room
  • -24-hour fitness facilities
  • -Fitness facilities
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Business center
  • -Conference space
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Rooftop terrace
  • -Spa services on site
  • -Full-service spa
  • -Babysitting or childcare (surcharge)
  • -Children's club (surcharge)
  • -Outdoor tennis court
  • -Free valet parking
  • -Meeting rooms
  • -Number of outdoor pools - 3
  • -Wheelchair accessible (may have limitations)
  • -Number of bars/lounges - 4
  • -Couples/private dining
  • -Proposal/romance packages available
  • -Shopping mall on site
  • -Elevator
  • -Number of restaurants - 8
  • -Airport transportation (surcharge)
  • -Indoor pool
  • -Supervised childcare/activities (surcharge)
  • -Tennis on site
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Wheelchair-accessible path to elevator
  • -Visual alarms in hallways
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible concierge desk
  • -Well-lit path to entrance
  • -Stair-free path to entrance
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking