Excelsior Hotel Downtown

Self Rated: 4.0 out of 5
Al Rigga Street, Deira, Dubai, 29499, United Arab Emirates
3.4 out of 5 rating 179 reviews TripAdvisor Rating: 3.4
Property Details

Property Location

A stay at Excelsior Hotel Downtown places you in the heart of Dubai, a 1-minute drive from Al Ghurair Centre and 9 minutes from Dubai Creek. This 4-star hotel is 2.5 mi (4 km) from Gold Souk and 2.7 mi (4.4 km) from BurJuman Mall.

Rooms

Make yourself at home in one of the 139 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Dining

Stop by the hotel's restaurant, Bistro Restaurant, for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Dubai? This hotel features 86 square feet (8 square meters) of event facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Al Ghurair Centre - 1 km / 0.6 mi
Reef Mall - 1.1 km / 0.7 mi
Fish Roundabout - 1.4 km / 0.9 mi
Deira Twin Towers Shopping Centre - 2 km / 1.3 mi
City Centre Deira - 2.2 km / 1.4 mi
Naif Souq - 2.8 km / 1.7 mi
Spice Souk - 3.3 km / 2 mi
Gold Souk - 3.3 km / 2.1 mi
Dubai Creek - 3.4 km / 2.1 mi
Creek Park - 3.5 km / 2.1 mi
Dubai Tennis Stadium - 3.9 km / 2.4 mi
Al Seef - 3.9 km / 2.4 mi
BurJuman Mall - 4.1 km / 2.5 mi
Textile Souk - 4.2 km / 2.6 mi
Dubai Creek Golf & Yacht Club - 4.2 km / 2.6 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 5.1 km / 3.1 mi
Sharjah (SHJ-Sharjah Intl.) - 27.7 km / 17.2 mi
Dubai (DWC-Al Maktoum Intl.) - 66.5 km / 41.3 mi

The preferred airport for Excelsior Hotel Downtown is Dubai Intl. Airport (DXB).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the city: AED 15 per person, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: AED 65 for adults and AED 35 for children (approximately)
  • Airport shuttle fee: AED 150 per vehicle
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Free wired Internet
  • -Shopping on site
  • -Restaurant
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Sauna
  • -Steam room
  • -24-hour fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference space
  • -Area shuttle (surcharge)
  • -Free beach shuttle
  • -Lockers available
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Billiards or pool table
  • -Nightclub
  • -Number of meeting rooms - 2
  • -Wheelchair accessible (may have limitations)
  • -Conference space size (feet) - 86
  • -Evening entertainment
  • -Elevator
  • -Free grocery shopping service
  • -Shopping center shuttle (surcharge)
  • -Airport transportation - pickup (surcharge)
  • -Conference space size (meters) - 8
  • -Wheelchair-accessible registration desk
  • -Wheelchair accessible parking
  • -Assistive listening devices available