Sheraton Hong Kong Hotel & Towers

Self Rated: 5.0 out of 5
20 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
4.0 out of 5 rating 4040 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

With a stay at Sheraton Hong Kong Hotel & Towers, you'll be centrally located in Kowloon, steps from Tsim Sha Tsui Promenade and 3 minutes by foot from Victoria Harbour. This 5-star hotel is 0.2 mi (0.3 km) from Avenue of Stars and 0.2 mi (0.4 km) from K11 Shopping Mall.

Rooms

Make yourself at home in one of the 782 air-conditioned rooms featuring refrigerators and tablet computers. Wired and wireless Internet access is complimentary, while 40-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at Celestial Court, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Kowloon? This hotel has 15043 square feet (1398 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Tsim Sha Tsui Promenade - 0.1 km / 0.1 mi
Hong Kong Space Museum - 0.1 km / 0.1 mi
Hong Kong Cultural Centre - 0.2 km / 0.2 mi
Victoria Harbour - 0.3 km / 0.2 mi
Avenue of Stars - 0.3 km / 0.2 mi
1881 Heritage - 0.3 km / 0.2 mi
K11 Shopping Mall - 0.4 km / 0.2 mi
Harbour City - 0.4 km / 0.2 mi
Tsim Sha Tsui Clock Tower - 0.5 km / 0.3 mi
Tsim Sha Tsui Star Ferry Pier - 0.5 km / 0.3 mi
Ocean Terminal - 0.7 km / 0.4 mi
Miramar Shopping Centre - 0.7 km / 0.5 mi
Kowloon Park - 1 km / 0.6 mi
Hong Kong China Ferry Terminal - 1 km / 0.6 mi
Hong Kong Observatory - 1 km / 0.6 mi

The preferred airport for Sheraton Hong Kong Hotel & Towers is Hong Kong Intl. Airport (HKG) - 34.1 km / 21.2 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Valet parking fee: HKD 1920 per day
  • Crib (infant bed) fee: HKD 275.0 per night

  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Limo or Town Car service available
  • -Shopping on site
  • -Roll-in shower
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Outdoor pool
  • -Spa tub
  • -Sauna
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -Business center
  • -Conference space
  • -Reception hall
  • -Designated smoking areas (fines apply)
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Parking (limited spaces)
  • -Number of bars/lounges - 2
  • -One meeting room - 1
  • -Conference space size (feet) - 15043
  • -Conference space size (meters) - 1398
  • -Wheelchair accessible (may have limitations)
  • -Shopping mall on site
  • -Elevator
  • -Number of restaurants - 6
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible van parking
  • -Visual alarms in hallways
  • -Wheelchair-accessible concierge desk
  • -Valet for wheelchair-equipped vehicle
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking