Sheraton Hong Kong Hotel & Towers

Self Rated: 5.0 out of 5
20 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
4.3 out of 5 rating 987 reviews TripAdvisor Rating: 4.3
Property Details

Property Location

With a stay at Sheraton Hong Kong Hotel & Towers, you'll be centrally located in Kowloon, steps from Tsim Sha Tsui Promenade and 3 minutes by foot from Victoria Harbour. This 5-star hotel is 0.2 mi (0.3 km) from Avenue of Stars and 0.2 mi (0.4 km) from K11 Shopping Mall.

Rooms

Make yourself at home in one of the 782 air-conditioned rooms featuring refrigerators and tablet computers. Wired and wireless Internet access is complimentary, while 40-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at Celestial Court, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Kowloon? This hotel has 15043 square feet (1398 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Tsim Sha Tsui Promenade - 0.1 km / 0.1 mi
Hong Kong Space Museum - 0.1 km / 0.1 mi
Hong Kong Cultural Centre - 0.2 km / 0.2 mi
Victoria Harbour - 0.3 km / 0.2 mi
Avenue of Stars - 0.3 km / 0.2 mi
1881 Heritage - 0.3 km / 0.2 mi
K11 Shopping Mall - 0.4 km / 0.2 mi
Harbour City - 0.4 km / 0.2 mi
Tsim Sha Tsui Clock Tower - 0.5 km / 0.3 mi
Tsim Sha Tsui Star Ferry Pier - 0.5 km / 0.3 mi
Ocean Terminal - 0.7 km / 0.4 mi
Miramar Shopping Centre - 0.7 km / 0.5 mi
Kowloon Park - 1 km / 0.6 mi
Hong Kong China Ferry Terminal - 1 km / 0.6 mi
Hong Kong Observatory - 1 km / 0.6 mi

The preferred airport for Sheraton Hong Kong Hotel & Towers is Hong Kong International Airport (HKG) - 34.1 km / 21.2 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards and cash

  • Safety features at this property include a smoke detector

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, access to the swimming pool is available by reservation only. Each pool session is limited to 1 hour and 45 mins with 10 persons at one time. Due to COVID-19 restrictions, the steam room, sauna and spa tub are not available until further notice.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Valet parking fee: HKD 1920 per day
  • Crib (infant bed) fee: HKD 275.0 per night

  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Spa tub
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Conference space
  • -Gift shops or newsstand
  • -Concierge services
  • -Outdoor pool
  • -Business center
  • -Fitness facilities
  • -Ballroom
  • -Free newspapers in lobby
  • -Luggage storage
  • -Valet parking (surcharge)
  • -Spa treatment room(s)
  • -Limo or Town Car service available
  • -Multilingual staff
  • -Shopping on site
  • -Banquet hall
  • -One meeting room
  • -Coffee shop or café
  • -Terrace
  • -Designated smoking areas
  • -Sauna
  • -Parking (limited spaces)
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Designated smoking areas (fines apply)
  • -Full-service spa
  • -Spa services on site
  • -Pool sun loungers
  • -Pool umbrellas
  • -Reception hall
  • -Number of bars/lounges - 2
  • -Number of restaurants - 6
  • -Shopping mall on site
  • -Conference space size (feet) - 15043
  • -Conference space size (meters) - 1398
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible meeting spaces/business center
  • -Visual alarms in hallways
  • -Wheelchair-accessible van parking
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible concierge desk
  • -Valet for wheelchair-equipped vehicle
  • -Hiking/biking trails nearby