One&Only The Palm

Self Rated: 5.0 out of 5
Palm Island, The West Crescent, PO Box 114843, Dubai, United Arab Emirates
4.9 out of 5 rating 117 reviews TripAdvisor Rating: 4.9
Property Details

Property Location

With a stay at One&Only The Palm in Dubai (Palm Jumeirah), you'll be within a 15-minute drive of Aquaventure and Dubai College. This 5-star hotel is 9.5 mi (15.2 km) from The Walk and 9.5 mi (15.3 km) from Dubai Marina Mall.

Rooms

Make yourself at home in one of the 94 individually decorated guestrooms, featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 46-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

Dining

Grab a bite at 101, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary full breakfast is served daily.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Aquaventure - 6 km / 3.7 mi
Dubai College - 12.5 km / 7.8 mi
American University of Dubai (AUD) - 14.3 km / 8.9 mi
The Walk - 15.2 km / 9.5 mi
Skydive Dubai - 15.2 km / 9.5 mi
Dubai Marina Mall - 15.3 km / 9.5 mi
Jebel Ali Race Course - 15.3 km / 9.5 mi
Jumeirah Beach - 15.4 km / 9.6 mi
Souk Madinat Jumeirah - 15.5 km / 9.7 mi
Madinat Jumeirah - 16.1 km / 10 mi
Burj Al Arab - 16.2 km / 10.1 mi
The Beach Mall - 16.3 km / 10.1 mi
Fatima Abdullah Mohammed Rasheed Mosque - 16.4 km / 10.2 mi
Mall of the Emirates - 16.7 km / 10.4 mi
Emirates Golf Club - 17.3 km / 10.7 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 41 km / 25.5 mi
Dubai (DWC-Al Maktoum Intl.) - 50.6 km / 31.5 mi
Sharjah (SHJ-Sharjah Intl.) - 67.8 km / 42.1 mi

The preferred airport for One&Only The Palm is Dubai Intl. Airport (DXB).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

  • This property accepts credit cards; cash is not accepted

  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Enhanced food service safety measures are in place.

You'll be asked to pay the following charges at the property:


  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600.00

  • New Year's Eve (31 December) Gala Dinner per child: AED 1675.00 (from 2 to 16 years old)

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AED 420 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Limo or Town Car service available
  • -Free area shuttle
  • -Free shopping center shuttle
  • -Shopping on site
  • -Bar/lounge
  • -Free breakfast
  • -Coffee shop or café
  • -Poolside bar
  • -Express check-out
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Outdoor pool
  • -Spa tub
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference center
  • -One meeting room
  • -Designated smoking areas (fines apply)
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Rooftop terrace
  • -Full-service spa
  • -Beach towels
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Outdoor tennis court
  • -Free valet parking
  • -Free theme park shuttle
  • -Beach sun loungers
  • -On private beach
  • -Beach umbrellas
  • -Wheelchair accessible (may have limitations)
  • -Couples/private dining
  • -Elevator
  • -Coffee/tea in common areas
  • -Beach bar
  • -Number of restaurants - 2
  • -Airport transportation (surcharge)
  • -Supervised childcare/activities (free)
  • -Tennis on site
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Wheelchair-accessible concierge desk
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking