Palmer House a Hilton Hotel

Self Rated: 4.0 out of 5
17 E Monroe St, Chicago, IL, 60603, United States of America
4.1 out of 5 rating 3689 reviews TripAdvisor Rating: 4.1
Property Details

Property Location

A stay at Palmer House a Hilton Hotel places you in the heart of Chicago, within a 5-minute walk of Art Institute of Chicago and Millennium Park. This 4-star hotel is 0.6 mi (1 km) from Willis Tower and 0.7 mi (1.1 km) from Chicago Theatre.

Rooms

Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 110000 square feet (10219 square meters), including conference space. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

State Street - 0.1 km / 0.1 mi
Grant Park - 0.3 km / 0.2 mi
Art Institute of Chicago - 0.4 km / 0.2 mi
Millennium Park - 0.4 km / 0.2 mi
Symphony Center - 0.4 km / 0.2 mi
Michigan Avenue - 0.4 km / 0.3 mi
Chicago Cultural Center - 0.5 km / 0.3 mi
Richard J. Daley Center - 0.6 km / 0.3 mi
Oriental Theatre - 0.6 km / 0.4 mi
Chicago Theatre - 0.7 km / 0.4 mi
Goodman Theater - 0.7 km / 0.4 mi
Chicago Board of Trade Building - 0.7 km / 0.4 mi
Cloud Gate - 0.7 km / 0.5 mi
Roosevelt University - 0.8 km / 0.5 mi
Harris Theater - 0.8 km / 0.5 mi

The nearest airports are:
O'Hare Intl. Airport (ORD) - 30.6 km / 19 mi
Midway Intl. Airport (MDW) - 20.1 km / 12.5 mi
Chicago, IL (PWK-Chicago Executive) - 43 km / 26.7 mi

The preferred airport for Palmer House a Hilton Hotel is O'Hare Intl. Airport (ORD).

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • This property accepts credit cards, debit cards, and cash

  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Contactless check-out is available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self parking fee: USD 52 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 40 per stay

  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Shopping on site
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Restaurant
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Express check-in
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Hair salon
  • -Free WiFi
  • -Sauna
  • -Steam room
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Health club
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -Business center
  • -Conference space
  • -Spa services on site
  • -Full-service spa
  • -Elevator
  • -Conference space size (feet) - 110000
  • -Conference space size (meters) - 10219
  • -Designer stores on site
  • -Indoor pool
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Assistive listening devices available
  • -Hiking/biking trails nearby