JEN Hong Kong by Shangri-La

Self Rated: 4.0 out of 5
508 Queens Road West, Western District, Hong Kong, Hong Kong
4.2 out of 5 rating 997 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

A stay at JEN Hong Kong by Shangri-La places you in the heart of Hong Kong, within a 5-minute drive of Hong Kong - Macau Ferry Terminal and Victoria Harbour. This 4-star hotel is 2 mi (3.3 km) from Soho and 2.7 mi (4.4 km) from Lan Kwai Fong.

Rooms

Make yourself at home in one of the 283 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

For lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hong Kong? This hotel features 1033 square feet (96 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Harbour - 0.5 km / 0.3 mi
University of Hong Kong - 0.7 km / 0.4 mi
Man Mo Temple - 1.9 km / 1.2 mi
Hong Kong - Macau Ferry Terminal - 1.9 km / 1.2 mi
Queen Mary Hospital - 2 km / 1.3 mi
Soho - 2.2 km / 1.4 mi
Lan Kwai Fong - 2.7 km / 1.7 mi
International Finance Centre - 2.8 km / 1.7 mi
Cyberport - 2.8 km / 1.7 mi
Hong Kong Central Hospital - 2.9 km / 1.8 mi
IFC Mall - 2.9 km / 1.8 mi
Landmark Shopping Area - 3 km / 1.9 mi
Hong Kong Zoo and Botanical Gardens - 3 km / 1.9 mi
The Peak Tram - 3.3 km / 2.1 mi
Hong Kong Park - 3.4 km / 2.1 mi

The preferred airport for JEN Hong Kong by Shangri-La is Hong Kong (HKG-Hong Kong Intl.) - 35.8 km / 22.2 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Onsite parties or group events are strictly prohibited. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival. Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • The seasonal pool will be open from June to September.

  • Pool access available from 7:30 AM to 5:30 PM.

  • A car is not required for transportation to and from this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 195.80 for adults and HKD 97.90 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Self parking fee: HKD 350 per night
  • Rollaway bed fee: HKD 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Free wired Internet
  • -Limo or Town Car service available
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Smoke-free property
  • -Free WiFi
  • -Outdoor seasonal pool
  • -24-hour fitness facilities
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Swimming pool
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Parking (limited spaces)
  • -Restaurant
  • -Conference space size (feet) - 1033
  • -Elevator
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Express check-out
  • -Conference space size (meters) - 96
  • -Meeting rooms
  • -Wheelchair accessible path of travel