The Ritz-Carlton, New Orleans

Self Rated: 4.5 out of 5
921 Canal St, New Orleans, LA, 70112, United States of America
4.5 out of 5 rating 998 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at The Ritz-Carlton, New Orleans in New Orleans (French Quarter), you'll be steps from Canal Street and Bourbon Street. This 4.5-star hotel is 0.2 mi (0.3 km) from Royal Street and 0.5 mi (0.8 km) from Harrah's New Orleans Casino.

Rooms

Make yourself at home in one of the 527 air-conditioned rooms featuring iPod docking stations and Smart televisions. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Grab a bite to eat at M Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. This hotel has 15 meeting rooms available for events.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Canal Street - 0.1 km / 0.1 mi
Bourbon Street - 0.2 km / 0.1 mi
Saenger Theatre - 0.2 km / 0.1 mi
Royal Street - 0.3 km / 0.2 mi
Joy Theater - 0.3 km / 0.2 mi
New Orleans Musical Legends Park - 0.4 km / 0.3 mi
Decatur Street - 0.5 km / 0.3 mi
Audubon Insectarium - 0.6 km / 0.4 mi
The Shops at Canal Place - 0.7 km / 0.4 mi
Tulane University School of Medicine - 0.8 km / 0.5 mi
Historic New Orleans Collection - 0.8 km / 0.5 mi
Harrah's New Orleans Casino - 0.8 km / 0.5 mi
New Orleans Pharmacy Museum - 0.9 km / 0.5 mi
Jean Lafitte National Historical Park and Preserve Visitor Center - 0.9 km / 0.6 mi
Preservation Hall - 0.9 km / 0.6 mi

The preferred airport for The Ritz-Carlton, New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY) - 25.9 km / 16.1 mi

Check-in time starts at 4pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a fire extinguisher, a smoke detector, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available through room service.

  • The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.


This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay

  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Banquet hall
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Computer station
  • -Free wired Internet
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Smoke-free property
  • -Terrace
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Free WiFi
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -24-hour business center
  • -Conference space
  • -Tours/ticket assistance
  • -Full-service spa
  • -Children's club (surcharge)
  • -Restaurant
  • -Electric car charging station
  • -Valet parking (surcharge)
  • -Sauna
  • -Garden
  • -Picnic area
  • -Conference space size (meters) -
  • -Wheelchair accessible (may have limitations)
  • -Number of meeting rooms - 15
  • -Elevator
  • -Coffee/tea in common areas
  • -Express check-in
  • -Express check-out
  • -Indoor pool
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible pool
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible spa
  • -Visual alarms in hallways
  • -Wheelchair-accessible on-site restaurant
  • -Assistive listening devices in meeting rooms
  • -Wheelchair accessible path of travel
  • -Braille or raised signage
  • -Assistive listening devices available