Sheraton New Orleans Hotel

Self Rated: 4.0 out of 5
500 Canal St, New Orleans, LA, 70130, United States of America
4.2 out of 5 rating 1143 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

A stay at Sheraton New Orleans Hotel places you in the heart of New Orleans, steps from Canal Street and Royal Street. This 4-star hotel is 0.2 mi (0.3 km) from Bourbon Street and 0.2 mi (0.3 km) from Harrah's New Orleans Casino.

Rooms

Stay in one of 1110 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.

Amenities

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Grab lunch at Roux Bistro, a restaurant that specializes in Cajun/Creole cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 105996 square feet (9847 square meters), including conference space.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Canal Street - 0.1 km / 0.1 mi
Decatur Street - 0.1 km / 0.1 mi
Audubon Insectarium - 0.2 km / 0.1 mi
Royal Street - 0.2 km / 0.1 mi
Bourbon Street - 0.3 km / 0.2 mi
The Shops at Canal Place - 0.3 km / 0.2 mi
Harrah's New Orleans Casino - 0.3 km / 0.2 mi
Jean Lafitte National Historical Park and Preserve Visitor Center - 0.5 km / 0.3 mi
New Orleans Pharmacy Museum - 0.5 km / 0.3 mi
Audubon Aquarium of the Americas - 0.5 km / 0.3 mi
New Orleans Musical Legends Park - 0.6 km / 0.3 mi
Woldenberg Park - 0.7 km / 0.4 mi
Saenger Theatre - 0.7 km / 0.4 mi
Spanish Plaza - 0.7 km / 0.4 mi
Historic New Orleans Collection - 0.7 km / 0.4 mi

The preferred airport for Sheraton New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY) - 26.2 km / 16.3 mi

Check-in time starts at 4pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property.

  • Guests are provided with hand sanitizer and masks are required in public areas.

  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Ballroom
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Limo or Town Car service available
  • -Shopping on site
  • -Roll-in shower
  • -Restaurant
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Gift shops or newsstand
  • -Free WiFi
  • -Outdoor pool
  • -24-hour fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -Business center
  • -Conference space
  • -Tours/ticket assistance
  • -Pool sun loungers
  • -Electric car charging station
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Number of meeting rooms - 60
  • -Coffee/tea in common areas
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible path to elevator
  • -Visual alarms in hallways
  • -Wheelchair-accessible on-site restaurant
  • -Conference space size (feet) - 105996
  • -Conference space size (meters) - 9847
  • -Wheelchair accessible path of travel
  • -Braille or raised signage
  • -Assistive listening devices available