Self Rated: 4.0 out of 5
Am Räschen 2, Bergneustadt, 51702, Germany
4.1 out of 5 rating 58 reviews TripAdvisor Rating: 4.1
Property Details

Property Location

Located in Bergneustadt, PHÖNIX Hotel is a 1-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This 4-star hotel is 4.6 mi (7.4 km) from Gumbala Water Park and 4.8 mi (7.8 km) from Eckenhagen Monkey and Bird Park.


Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.


Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area.


Satisfy your appetite for lunch or dinner at Panorama Restaurant, a restaurant which specializes in regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Bergisches Land Nature Park - 0.1 km / 0.1 mi
Aggertalsperre - 2 km / 1.3 mi
Lieberhausen Church - 4.9 km / 3 mi
Gumbala Water Park - 7.4 km / 4.6 mi
Eckenhagen Monkey and Bird Park - 7.8 km / 4.8 mi
Monte Mare Reichshof-Eckenhagen - 8 km / 5 mi
Rothaar Mountains Nature Park - 8.4 km / 5.2 mi
Vogteihaus - 8.5 km / 5.3 mi
Schemmerhausen Slope - 12.5 km / 7.8 mi
Golf Club Oberberg - 15.8 km / 9.8 mi
Listertalsperre - 15.8 km / 9.8 mi
Dieringhausen Railway Museum - 20.2 km / 12.6 mi
Golf Park Nümbrecht - 23.5 km / 14.6 mi
Museum Wendener Huette - 27.4 km / 17 mi
Biggetalsperre - 27.8 km / 17.3 mi

The nearest major airport is Cologne - Bonn Airport (CGN) - 64.3 km / 39.9 mi

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night

  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Indoor pool
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Picnic area
  • -Safe-deposit box at front desk
  • -Garden
  • -Laundry facilities
  • -Restaurant
  • -Bar/lounge
  • -Free breakfast
  • -Fitness facilities
  • -Luggage storage
  • -Terrace
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Sauna
  • -Tours/ticket assistance
  • -Meeting rooms
  • -Spa services on site
  • -Free valet parking
  • -Newspapers in lobby (surcharge)
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Wheelchair accessible parking
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible lounge
  • -Food and water bowls