Self Rated: 4.0 out of 5
Am Räschen 2, Bergneustadt, 51702, Germany
4.0 out of 5 rating 49 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

Located in Bergneustadt, PHÖNIX Hotel is a 3-minute drive from Aggertalsperre and 9 minutes from Lieberhausen Church. This 4-star hotel is 4.6 mi (7.3 km) from Gumbala Water Park and 4.8 mi (7.8 km) from Eckenhagen Monkey and Bird Park.


Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.


Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.


Satisfy your appetite for lunch or dinner at Panorama Restaurant, a restaurant which specializes in regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary hot/cold buffet breakfast is served daily from 7:30 AM to 10 AM.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Aggertalsperre - 2 km / 1.3 mi
Lieberhausen Church - 4.9 km / 3 mi
Gumbala Water Park - 7.3 km / 4.6 mi
Eckenhagen Monkey and Bird Park - 7.8 km / 4.8 mi
Monte Mare Reichshof-Eckenhagen - 8 km / 5 mi
Vogteihaus - 8.5 km / 5.3 mi
Dieringhausen Railway Museum - 12.3 km / 7.6 mi
Golf Club Oberberg - 15.8 km / 9.8 mi
Listertalsperre - 15.8 km / 9.8 mi
Golf Park Nümbrecht - 23.5 km / 14.6 mi
Museum Wendener Huette - 27.4 km / 17 mi
Biggetalsperre - 27.8 km / 17.3 mi
St. Severinus Church - 27.9 km / 17.4 mi
Strandbad Waldenburg - 29.6 km / 18.4 mi
Naturarena Bergisches Land GmbH - 33.2 km / 20.6 mi

The nearest airports are:
Duesseldorf (DUS-Duesseldorf Intl.) - 105.1 km / 65.3 mi
Cologne (CGN-Cologne - Bonn) - 64.9 km / 40.4 mi

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The front desk is open daily from 6 AM - midnight.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Important Information

Please note, there is important information about this property to know before you arrive.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Indoor pool
  • -Free self parking
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Dry cleaning/laundry service
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Bar/lounge
  • -Free breakfast
  • -Fitness facilities
  • -Terrace
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Spa services on site
  • -Front desk (limited hours)
  • -Newspapers in lobby (surcharge)
  • -Restaurant
  • -Luggage storage
  • -Sauna
  • -Garden
  • -Picnic area
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking