Generations Riviera Maya by Karisma - Todo Incluido

Self Rated: 4.5 out of 5
KM 45, Carretera Cancún - Tulum, Riviera Maya, Playa Del Carmen, 77710, Mexico
4.2 out of 5 rating 20 reviews TripAdvisor Rating: 4.2
Property Details

Property Location

With a stay at Generations Riviera Maya by Karisma - Todo Incluido in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule. This 4.5-star property is 8.6 mi (13.9 km) from Maroma Beach and 11 mi (17.7 km) from Tres Rios Ecopark.


Make yourself at home in one of the 16 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. 47-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Palms, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Sanctuary of Hope and Time Capsule - 6.4 km / 4 mi
Dr. Alfredo Barrera Marin Botanical Garden - 6.8 km / 4.2 mi
El Manglar Golf Course - 9.3 km / 5.8 mi
San Jose Catholic Parish - 10.5 km / 6.5 mi
Puerto Morelos Town Square - 10.5 km / 6.5 mi
Puerto Morelos Reef - 10.6 km / 6.6 mi
Artisans Market - 10.8 km / 6.7 mi
Crococun Zoo - 11.2 km / 6.9 mi
Ojo de Agua Beach - 11.3 km / 7 mi
Maroma Beach - 13.9 km / 8.6 mi
Tres Rios Ecopark - 17.7 km / 11 mi
Petempich Bay - 18.2 km / 11.3 mi
El Rey Polo Country Club - 18.8 km / 11.7 mi
El Camaleon Mayakoba Golf Course - 20.1 km / 12.5 mi
Parque Cenote Las Mojarras - 22.6 km / 14 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 31.9 km / 19.8 mi
Cozumel Intl. Airport (CZM) - 60.5 km / 37.6 mi

The preferred airport for Generations Riviera Maya by Karisma - Todo Incluido is Cancun Intl. Airport (CUN).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Contactless check-in and contactless check-out are available.

  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.

  • Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Wedding services
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Television in common areas
  • -Shopping on site
  • -Poolside bar
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Gift shops or newsstand
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Garden
  • -Picnic area
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Area shuttle (surcharge)
  • -Swim-up bar
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Rooftop terrace
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Beach towels
  • -Babysitting or childcare (surcharge)
  • -Children's club (free)
  • -Outdoor tennis court
  • -Free valet parking
  • -Beach sun loungers
  • -Beach umbrellas
  • -Number of bars/lounges - 3
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Number of restaurants - 5
  • -Number of outdoor pools - 11
  • -Supervised childcare/activities
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible concierge desk
  • -Uncovered parking
  • -Wheelchair accessible path of travel