Swissotel - Chicago

Self Rated: 4.5 out of 5
323 E Wacker Dr, Chicago, IL, 60601, United States of America

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Property Details

Property Location

A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Wrigley Building and Tribune Tower. This 4.5-star hotel is 0.6 mi (1 km) from Millennium Park and 0.5 mi (0.9 km) from Chicago Theatre.

Rooms

Make yourself at home in one of the 661 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 29 and USD 36 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:

  • Health club access

  • Fitness center access

  • Phone calls

  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The following facilities will be closed from 21 May 2018 to 31 October 2018 (dates subject to change):


  • Swimming pool

  • Sauna

Features
  • -Restaurant
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Elevator/lift
  • -Free newspapers in lobby
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Fireplace in lobby
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Health club
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Wedding services
  • -Grocery/convenience store
  • -Tours/ticket assistance
  • -Conference center
  • -Self parking (surcharge)
  • -Valet parking (surcharge)
  • -Computer station
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -24-hour fitness facilities
  • -Express check-out
  • -Smoke-free property
  • -Express check-in
  • -Television in common areas