Swissotel - Chicago

Self Rated: 4.5 out of 5
323 E Wacker Dr, Chicago, IL, 60601, United States of America
4.4 out of 5 rating 4339 reviews TripAdvisor Rating: 4.4

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Property Details

Property Location

With a stay at Swissotel - Chicago, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Riverwalk and Michigan Avenue. This 4.5-star hotel is 0.4 mi (0.6 km) from Grant Park and 0.4 mi (0.7 km) from Tribune Tower.

Rooms

Make yourself at home in one of the 661 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Treat yourself with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining

Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Chicago Riverwalk - 0.2 km / 0.1 mi
Michigan Avenue - 0.4 km / 0.3 mi
Lakefront Trail - 0.6 km / 0.4 mi
Aon Center - 0.6 km / 0.4 mi
Grant Park - 0.6 km / 0.4 mi
Harris Theater - 0.6 km / 0.4 mi
Tribune Tower - 0.7 km / 0.4 mi
Chicago Theatre - 0.8 km / 0.5 mi
Chicago Cultural Center - 0.9 km / 0.6 mi
Prentice Women's Hospital - 1 km / 0.6 mi
Millennium Park - 1 km / 0.6 mi
Northwestern Memorial Hospital - 1 km / 0.6 mi
Oriental Theatre - 1 km / 0.7 mi
Wrigley Building - 1.1 km / 0.7 mi
State Street - 1.1 km / 0.7 mi

The nearest airports are:
Chicago, IL (ORD-O'Hare Intl.) - 30.2 km / 18.8 mi
Chicago, IL (MDW-Midway Intl.) - 21.1 km / 13.1 mi
Chicago, IL (PWK-Chicago Executive) - 42.6 km / 26.5 mi

The preferred airport for Swissotel - Chicago is Chicago, IL (ORD-O'Hare Intl.).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:

  • Health club access

  • Fitness center access

  • Internet access

  • Phone calls

  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 57 per night
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Self parking (surcharge)
  • -Roll-in shower
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -ATM/banking
  • -Gift shops or newsstand
  • -Grocery/convenience store
  • -Free WiFi
  • -24-hour fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference space
  • -Conference center
  • -Tours/ticket assistance
  • -Spa services on site
  • -Number of bars/lounges - 2
  • -Restaurant
  • -Valet parking (surcharge)
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Fireplace in lobby
  • -Luggage storage
  • -Express check-in
  • -Express check-out
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage
  • -Assistive listening devices available