Chan-Kah Resort Village Convention Center & Maya Spa

Self Rated: 3.5 out of 5
KM. 3 Carretera Palenque- Ruinas, Palenque, 29960, Mexico
4.0 out of 5 rating 833 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

With a stay at Chan-Kah Resort Village Convention Center & Maya Spa in Palenque, you'll be within a 15-minute walk of Palenque National Park and Aluxes Eco Park. This family-friendly hotel is 0.8 mi (1.4 km) from Palenque Archaeological Zone and 1.9 mi (3.1 km) from Museo de Sitio Palenque.

Rooms

Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wired Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Dining

Enjoy a meal at Lum, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Palenque? This hotel has 12 square feet (1 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Palenque National Park - 1.2 km / 0.7 mi
Aluxes Eco Park - 1.2 km / 0.8 mi
Palenque Archaeological Zone - 1.4 km / 0.8 mi
Museo de Sitio Palenque - 3.1 km / 1.9 mi
Misol-Ha Waterfalls - 10.6 km / 6.6 mi
Cascadas de Roberto Barrios - 33 km / 20.5 mi

The preferred airport for Chan-Kah Resort Village Convention Center & Maya Spa is Palenque, Chiapas (PQM-Palenque Intl.) - 7.2 km / 4.4 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.


Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 225 for adults, MXN 90 and MXN 150 for children (approximately)
  • Crib (infant bed) fee: MXN 300.00 per night

  • Rollaway bed fee: MXN 300.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Designated smoking areas
  • -Television in common areas
  • -Computer station
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Poolside bar
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Outdoor pool
  • -Children's pool
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference center
  • -One meeting room
  • -Reception hall
  • -Designated smoking areas (fines apply)
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Free pool cabanas
  • -Arcade/game room
  • -Children's club (free)
  • -Restaurant
  • -Garden
  • -Ballroom
  • -Conference space size (meters) - 1
  • -Conference space size (feet) - 12
  • -Luggage storage
  • -Express check-in
  • -Wheelchair accessible – no
  • -Braille or raised signage