Mercure Vienna First

Self Rated: 4.0 out of 5
Desider Friedmann Platz 2, Vienna, 1010, Austria
4.5 out of 5 rating 574 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at Mercure Vienna First, you'll be centrally located in Vienna, steps from St. Ruprecht's Church and Jewish Museum. This 4-star hotel is 0.3 mi (0.6 km) from Schwedenplatz and 0.4 mi (0.7 km) from St. Peter's Church.

Rooms

Make yourself at home in one of the 49 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

Dining

Satisfy your appetite for lunch or dinner at the hotel's restaurant, VIENNA 1st, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

St. Ruprecht's Church - 0.1 km / 0.1 mi
Jewish Museum - 0.1 km / 0.1 mi
Schwedenplatz - 0.3 km / 0.2 mi
Vienna Ring Tram - 0.4 km / 0.2 mi
St. Stephen's Cathedral - 0.4 km / 0.2 mi
Graben - 0.5 km / 0.3 mi
Stephansplatz - 0.5 km / 0.3 mi
St. Peter's Church - 0.5 km / 0.3 mi
Kaerntner Strasse - 0.5 km / 0.3 mi
Plague Column - 0.5 km / 0.3 mi
Michaelerplatz - 0.8 km / 0.5 mi
Spanish Riding School - 0.9 km / 0.5 mi
Urania - 0.9 km / 0.5 mi
Sissi Museum - 0.9 km / 0.5 mi
Casino Wien - 0.9 km / 0.6 mi

The preferred airport for Mercure Vienna First is Vienna Intl. Airport (VIE) - 19.1 km / 11.9 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available for breakfast.

  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.


Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 74 per vehicle (roundtrip)
  • Self parking fee: EUR 25.00 per day
  • Valet parking fee: EUR 37.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Offsite parking discounted rates available
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Express check-out
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Restaurant
  • -Business center
  • -Free newspapers in lobby
  • -Television in common areas
  • -Luggage storage
  • -Computer station
  • -Valet parking (surcharge)
  • -Self parking (surcharge)
  • -Multilingual staff
  • -Airport transportation (surcharge)
  • -Tours/ticket assistance
  • -Elevator