DoubleTree by Hilton Hotel London ExCel

Self Rated: 4.0 out of 5
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, E16 1RH, United Kingdom
4.1 out of 5 rating 995 reviews TripAdvisor Rating: 4.1
Property Details

Property Location

With a stay at DoubleTree by Hilton Hotel London ExCel in London, you'll be 1 mi (1.7 km) from Excel Exhibition Centre and 4.8 mi (7.7 km) from Westfield Stratford City. This 4-star hotel is 5.6 mi (9 km) from Tower of London and 5.7 mi (9.1 km) from O2 Arena.

Rooms

Make yourself at home in one of the 287 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel features 882 square feet (82 square meters) of event facilities. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Excel Exhibition Centre - 0.4 km / 0.3 mi
O2 Arena - 4.7 km / 2.9 mi
Westfield Stratford City - 7.7 km / 4.8 mi
Brick Lane - 8.2 km / 5.1 mi
Financial District - 8.8 km / 5.5 mi
Tower of London - 9 km / 5.6 mi
Tower Bridge - 9 km / 5.6 mi
Liverpool Street - 9.3 km / 5.8 mi
Barbican Arts Centre - 10.3 km / 6.4 mi
London Stadium - 10.3 km / 6.4 mi
Museum of London - 10.4 km / 6.5 mi
Borough Market - 10.4 km / 6.5 mi
London Bridge - 10.5 km / 6.5 mi
St. Paul's Cathedral - 10.7 km / 6.6 mi
The Shard - 10.7 km / 6.6 mi

The nearest airports are:
London City Airport (LCY) - 2.5 km / 1.6 mi
Heathrow Airport (LHR) - 99.6 km / 61.9 mi
Gatwick Airport (LGW) - 76.9 km / 47.8 mi

The preferred airport for DoubleTree by Hilton Hotel London ExCel is London City Airport (LCY).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

  • Extra-person charges may apply and vary depending on property policy

  • Government-issued photo identification and a credit card may be required at check-in for incidental charges

  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

  • This property accepts credit cards, debit cards, and cash

  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Important Information

Please note, there is important information about this property to know before you arrive.


  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks and gloves, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-out is available.

  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.95 per person (approximately)
  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -24-hour fitness facilities
  • -Snack bar/deli
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Express check-out
  • -24-hour front desk
  • -Breakfast available (surcharge)
  • -Conference space
  • -Restaurant
  • -Bar/lounge
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Computer station
  • -Self parking (surcharge)
  • -Multilingual staff
  • -Terrace
  • -Designated smoking areas
  • -Parking (limited spaces)
  • -Number of meeting rooms - 2
  • -Conference space size (meters) - 82
  • -Conference space size (feet) - 882
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Wheelchair accessible parking
  • -Assistive listening devices available
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible fitness center
  • -Wheelchair-accessible meeting spaces/business center
  • -Visual alarms in hallways
  • -Wheelchair-accessible concierge desk
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible path to elevator
  • -Handrails in stairways
  • -Wheelchairs available on site
  • -Well-lit path to entrance