Thompson Playa Del Carmen - Adults Only

Self Rated: 4.5 out of 5
5ta Avenida Norte Por 12, Norte y 14 Norte, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 548 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at Thompson Playa Del Carmen - Adults Only in Playa del Carmen (Downtown), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This 4.5-star hotel is 0.3 mi (0.5 km) from Mamitas Beach Club and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.

Rooms

Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.

Amenities

Be sure to enjoy recreational amenities, including a nightclub, an outdoor pool, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Dining

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Calle Corazón - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.3 km / 0.2 mi
Mamitas Beach Club - 0.5 km / 0.3 mi
Central Square - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Yucatek Divers - 0.8 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.8 km / 0.5 mi
Playa del Carmen Maritime Terminal - 1 km / 0.6 mi
Paseo del Carmen - 1.1 km / 0.7 mi
Plaza Paraiso - 1.2 km / 0.7 mi
Guadalupe Church - 2.7 km / 1.7 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 56.1 km / 34.8 mi
Cozumel Intl. Airport (CZM) - 34.1 km / 21.2 mi

The preferred airport for Thompson Playa Del Carmen - Adults Only is Cancun Intl. Airport (CUN).

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Guests under 18 years old are not permitted at this adults-only property.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Personal protective equipment, including masks, will be available to guests.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Contactless check-in and contactless check-out are available.

  • Individually-wrapped food options are available through room service.

  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 220 per vehicle (roundtrip)
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 150 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Free newspapers in lobby
  • -Shopping on site
  • -Roll-in shower
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Poolside bar
  • -Express check-out
  • -Luggage storage
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Smoke-free property
  • -Free WiFi
  • -Outdoor pool
  • -24-hour fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Valet parking (surcharge)
  • -Business center
  • -Conference space
  • -One meeting room
  • -Swimming pool
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Rooftop terrace
  • -Spa services on site
  • -Nightclub
  • -Beach sun loungers
  • -Number of restaurants - 3
  • -Number of bars/lounges - 3
  • -Off-street parking
  • -Elevator
  • -Free grocery shopping service
  • -Airport transportation (surcharge)
  • -Pool cabanas (surcharge)
  • -Wheelchair accessible – no
  • -Lifeguard on site
  • -Braille or raised signage
  • -Free bicycles on site