SureStay Hotel by Best Western Chilliwack

Self Rated: 2.5 out of 5
43971 Industrial Way, Chilliwack, BC, V2R3A4, Canada
4.3 out of 5 rating 770 reviews TripAdvisor Rating: 4.3
Property Details

Property Location

With a stay at SureStay Hotel by Best Western Chilliwack in Chilliwack (Chilliwack Proper Village West), you'll be within a 5-minute drive of Chilliwack Heritage Park and Cottonwood Shopping Mall. This eco-friendly hotel is 7.9 mi (12.6 km) from Cultus Lake Waterpark and 3.6 mi (5.8 km) from Prospera Centre.


Make yourself at home in one of the 74 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a banquet hall, and a vending machine.


Take advantage of the hotel's room service (during limited hours).

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Chilliwack? This hotel has facilities measuring 60278 square feet (5600 square meters), including a conference center. Free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Chilliwack Heritage Park - 1.2 km / 0.7 mi
Cottonwood Shopping Mall - 4.4 km / 2.7 mi
Prospera Centre - 4.6 km / 2.9 mi
Chilliwack Museum and Historical Society - 5.9 km / 3.7 mi
Chilliwack Cultural Centre - 7.2 km / 4.4 mi
University of the Fraser Valley - Chilliwack Campus - 7.7 km / 4.8 mi
Great Blue Heron Nature Reserve - 8.5 km / 5.3 mi
Cascade Range - 9.8 km / 6.1 mi
Meadowlands Golf and Country Club - 11.6 km / 7.2 mi
Cultus Lake Adventure Park - 12.5 km / 7.7 mi
Cultus Lake Waterpark - 12.6 km / 7.9 mi
Cultus Lake Park - 12.6 km / 7.9 mi
Tap-Ins Putting Course - 13.1 km / 8.2 mi
Cultus Lake Golf Club - 13.2 km / 8.2 mi
Chilliwack River Provincial Park - 15.5 km / 9.6 mi

The nearest airports are:
Vancouver Intl. Airport (YVR) - 104.8 km / 65.1 mi
Abbotsford, BC (YXX-Abbotsford Intl.) - 36.9 km / 22.9 mi

The preferred airport for SureStay Hotel by Best Western Chilliwack is Vancouver Intl. Airport (YVR).

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Important Information

Please note, there is important information about this property to know before you arrive.

  • Pool access available from 9:00 AM to 10:00 PM.

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Contactless check-out is available.

  • Individually-wrapped food options are available for breakfast.

  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
  • For details on Best Western's privacy policy, visit

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 10.00 per pet, per night

  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -In-room accessibility
  • -Banquet hall
  • -Express check-out
  • -Luggage storage
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Smoke-free property
  • -ATM/banking
  • -Terrace
  • -Free WiFi
  • -Garden
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference space
  • -Conference center
  • -Vending machine
  • -Swimming pool
  • -Meeting rooms
  • -Wheelchair accessible (may have limitations)
  • -Elevator
  • -Conference space size (feet) - 60278
  • -Conference space size (meters) - 5600
  • -Free RV, bus, truck parking
  • -Indoor pool
  • -Wheelchair-accessible registration desk
  • -Wheelchair-accessible meeting spaces/business center
  • -Wheelchair-accessible path to elevator
  • -Handrails in stairways
  • -Wheelchair-accessible public washroom
  • -Wheelchair-accessible on-site restaurant
  • -Well-lit path to entrance
  • -Stair-free path to entrance
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking