Self Rated: 3.0 out of 5
3-5-14 Inaho, Otaru, 047-0032, Japan
3.6 out of 5 rating 809 reviews TripAdvisor Rating: 3.6

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Property Details

Property Location

A stay at Smile Hotel Otaru places you in the heart of Otaru, a 1-minute drive from Otaru Canal and 7 minutes from Otaru Music Box Museum. This hotel is 1.6 mi (2.5 km) from Shin Nihonkai Ferry and 2 mi (3.3 km) from Otaru Tenguyama Ropeway.


Make yourself at home in one of the 204 guestrooms. Conveniences include desks and in-room massages, and housekeeping is provided on request.


Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.


Enjoy a satisfying meal at gabbiano serving guests of Smile Hotel Otaru. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.

Business, Other Amenities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Sakaimachi Street - 0.4 km / 0.2 mi
Otaru Canal - 0.5 km / 0.3 mi
Otaru City Art Museum - 0.5 km / 0.3 mi
Otaru City General Museum Ungakan - 0.5 km / 0.3 mi
Ironaifuto Park - 1.1 km / 0.7 mi
Suitengu - 1.2 km / 0.8 mi
Tomioka Catholic Church - 1.3 km / 0.8 mi
Rinyu Morning Market - 1.3 km / 0.8 mi
Otaru Music Box Museum - 1.6 km / 1 mi
Otaru Museum - 1.7 km / 1.1 mi
Temiya Cave - 2.1 km / 1.3 mi
Shin Nihonkai Ferry - 2.7 km / 1.6 mi
Syusenkan - 2.7 km / 1.7 mi
Kita-no-homare Brewery Shusen-kan Museum - 2.7 km / 1.7 mi
Asahi Observation Platform - 2.7 km / 1.7 mi

The nearest airports are:
Sapporo (CTS-New Chitose) - 84.6 km / 52.6 mi
Sapporo (OKD-Okadama) - 37.9 km / 23.5 mi

The preferred airport for Smile Hotel Otaru is Sapporo (CTS-New Chitose).

Check-in time starts at 3pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Additional fees apply to children 0-12 years old for breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1300 per person (approximately)
  • Self parking fee: JPY 1000 per night
  • Late check-out fee: JPY 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Coffee/tea in common areas
  • -Computer station
  • -Self parking (surcharge)
  • -Parking (limited spaces)
  • -Vending machine
  • -Restaurant - 1
  • -Luggage storage
  • -Elevator