Hacienda AltaGracia, an Auberge Resort

Self Rated: 5.0 out of 5
Interamericana Sur, entrada de Cajón, Santa Teresa 1km al oeste, El General, Costa Rica
5.0 out of 5 rating 270 reviews TripAdvisor Rating: 5.0

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Property Details

Property Location

When you stay at Hacienda AltaGracia, an Auberge Resort in El General, you'll be in the mountains and 9 minutes by car from Alexander Skutch Bird Sanctuary. This 5-star hotel is 11.9 mi (19.2 km) from Canaan Cheeses and 12 mi (19.3 km) from Samaritan Chocolate.

Rooms

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while iPads and digital programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 for adults, USD 15 and USD 35 for children (approximately)
  • Airport shuttle fee: USD 360 per vehicle (one way)
  • Rollaway bed fee: USD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate
The resort fee includes:

  • Pool access

  • Spa access

  • Fitness center access

  • Internet access

  • Phone calls

  • In-room safe

  • In-room coffee

  • In-room bottled water

  • Concierge/valet service

  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Sauna
  • -One meeting room
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Free WiFi
  • -Fitness facilities
  • -Concierge services
  • -Airport transportation (surcharge)
  • -Barbecue grill(s)
  • -Breakfast available (surcharge)
  • -Garden
  • -Library
  • -Poolside bar
  • -Coffee shop or café
  • -Spa services on site
  • -Picnic area
  • -Steam room
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Free self parking
  • -Free valet parking
  • -Luggage storage
  • -Pool sun loungers
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Indoor pool
  • -Outdoor pool
  • -Pool umbrellas
  • -Coffee/tea in common areas
  • -Free wired Internet