Pom Pom Island Resort

Self Rated: 3.5 out of 5
Pom Pom Island Resort, Borneo, Pom Pom Island, Malaysia
4.5 out of 5 rating 426 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

When you stay at Pom Pom Island Resort in Pom Pom Island, you'll be on the beach and within the vicinity of Mataking Island Dock. This beach hotel is within the region of Tun Sakaran Marine Park.

Rooms

Make yourself at home in one of the 49 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including a spa tub, a steam room, and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), gift shops/newsstands, and wedding services.

Dining

At Pom Pom Island Resort, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary buffet breakfast is included.

Business, Other Amenities

Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request).

Check-in time starts at 12pm. Check-out time is 8am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The front desk is open daily from 8 AM - 5 PMThere is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. Please note that the resort offers free airport transfer service on check-in and check-out date only (according to resort schedule). For same day transfers to Pom Pom Island, please schedule to arrive by 3 PM.
Transfers to and from Pom Pom Island occur twice daily:
From Semporna to Pom Pom Island - 12:30 PM and 4:30 PM.
From Pom Pom Island to Semporna - 9:30 AM and 1:30 PM.
For guests staying at hotel in Tawau or Semporna, pick-ups are available upon request. Guests are kindly requested to inform the resort 7 days in advance of their flight details/pick up details. Please contact the resort directly using the contact details provided on the confirmation e-mail.

Unscheduled Transfer Charges: Additional charges apply per way for both land and sea transfers.
In the event of festivals or functions in Semporna town or bad weather conditions, boat timings may be re-scheduled to depart earlier from the island.
Please note that last minute transfer changes cannot be accommodated.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking.

  • This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MYR 30.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: MYR 30 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Restaurant
  • -One meeting room
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Free airport transportation
  • -Fitness facilities
  • -Gift shops or newsstand
  • -WiFi (surcharge)
  • -Spa tub
  • -Garden
  • -Library
  • -Free breakfast
  • -Spa services on site
  • -Multilingual staff
  • -Front desk (limited hours)
  • -Dry cleaning/laundry service
  • -Steam room
  • -Wedding services
  • -Designated smoking areas
  • -Billiards or pool table
  • -Beach bar
  • -Computer station
  • -Luggage storage
  • -Beach sun loungers
  • -Free parking nearby
  • -Beach towels
  • -Safe-deposit box at front desk
  • -Television in common areas