James Cook Hotel Grand Chancellor

Self Rated: 4.5 out of 5
147 The Terrace, Wellington, 6011, New Zealand

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Property Details

Property Location

You'll be centrally located in Wellington with a stay at James Cook Hotel Grand Chancellor, within a 15-minute walk of St Paul's Cathedral and Old St Paul's. This 4.5-star hotel is 1.1 mi (1.7 km) from Botanic Gardens and 1.2 mi (1.9 km) from Carter Observatory.

Rooms

Make yourself at home in one of the 268 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite at Whitbys Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms.

Check-in time starts at 2pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in. The property is renovating its guestrooms until March 2020 (completion date subject to change). The property is also renovating its elevators until December 2018. During this time, all floors are accessible with possible delays. For more details, please contact the property using the number provided on the booking confirmation email.

Important Information

Please note, there is important information about this property to know before you arrive.


National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars. Official New Zealand Rating provided by Qualmark®

Know Before You Go

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
  • Valet parking fee: NZD 30.00 per night (in/out privileges)
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The property will be renovating from 01 November 2018 to 31 December 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms
The following facilities will be closed from 16 December 2018 to 09 February 2019 (dates subject to change):

  • Dining venue

  • One of the dining venues

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Features
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Elevator/lift
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Concierge services
  • -Free use of nearby fitness center
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Spa services on site
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Wedding services
  • -Tours/ticket assistance
  • -Conference center
  • -Valet parking (surcharge)
  • -Computer station
  • -Luggage storage
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Smoke-free property
  • -Long-term parking (surcharge)
  • -Television in common areas
  • -Coffee/tea in common areas