Krystal Urban Cancun

Self Rated: 3.5 out of 5
Avenida Sayil Mza.1 Lote 4C-07 Sm. 4A, Cancun, 77500, Mexico
3.9 out of 5 rating 713 reviews TripAdvisor Rating: 3.9
Property Details

Property Location

A stay at Krystal Urban Cancun places you in the heart of Cancun, a 2-minute drive from Plaza Las Americas and 9 minutes from Las Plazas Outlet Cancun. This hotel is 6.6 mi (10.6 km) from Dolphin Discovery and 6.8 mi (11 km) from Punta Sur.

Rooms

Make yourself at home in one of the 246 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Dining

Enjoy a meal at Restaurant Aquamarina, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Las Americas - 0.8 km / 0.5 mi
Amerimed Hospital - 0.9 km / 0.6 mi
Malecon Americas Shopping Mall - 0.9 km / 0.6 mi
Royal Yak Casino and Sports Book - 1.1 km / 0.7 mi
Dubai Palace Casino - 1.2 km / 0.8 mi
Ceviche Square - 1.3 km / 0.8 mi
PlayCity Casino - 1.4 km / 0.8 mi
Hospiten Hospital - 1.5 km / 0.9 mi
Cancun Cultural House - 1.7 km / 1 mi
Benito Juarez Municipal Building - 1.8 km / 1.1 mi
Plaza Nichupte Shopping Mall - 2 km / 1.2 mi
Las Palapas Park - 2 km / 1.3 mi
Cristo Rey Church - 2.1 km / 1.3 mi
Galenia Hospital - 2.1 km / 1.3 mi
Beto Avila Baseball Stadium - 2.2 km / 1.4 mi

The preferred airport for Krystal Urban Cancun is Cancun Intl. Airport (CUN) - 16.8 km / 10.4 mi

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property advises that enhanced cleaning and guest safety measures are currently in place Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F Personal protective equipment, including masks, will be available to guests Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer Contactless check-in and contactless check-out are available Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service Each guestroom is kept vacant for a minimum of 72 hours between bookings The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines
Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:


  • A tax is imposed by the city: USD 1.23 per accommodation, per night

  • Sanitation services: USD 1.50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 for adults and USD 6 for children (approximately)
  • Self parking fee: USD 2 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Poolside bar
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Outdoor pool
  • -Restaurant
  • -Bar/lounge
  • -Business center
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Luggage storage
  • -Self parking (surcharge)
  • -Pool sun loungers
  • -Pool umbrellas
  • -Free beach shuttle
  • -Private beach nearby
  • -Number of meeting rooms - 9
  • -Elevator
  • -Wheelchair accessible parking
  • -Wheelchair accessible – no