Heartland Hotel Queenstown

Self Rated: 3.0 out of 5
27 Stanley Street, Queenstown, 9197, New Zealand
4.1 out of 5 rating 983 reviews TripAdvisor Rating: 4.1
Property Details

Property Location

A stay at Heartland Hotel Queenstown places you in the heart of Queenstown, within a 15-minute walk of Lake Wakatipu and Skyline Gondola. This eco-friendly hotel is 10 mi (16.2 km) from Coronet Peak Ski Area and 14.5 mi (23.3 km) from The Remarkables Ski Area.

Rooms

Make yourself at home in one of the 81 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.

Amenities

Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and ski storage. This hotel also features a television in a common area and tour/ticket assistance.

Dining

Grab a bite to eat at The Hillside Brasserie, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Queenstown Arts Centre - 0.2 km / 0.2 mi
St Josephs Parish - 0.3 km / 0.2 mi
Queenstown Mall - 0.3 km / 0.2 mi
Lake Wakatipu - 0.4 km / 0.3 mi
Church of St Peters - 0.4 km / 0.3 mi
Queenstown Ice Arena - 0.5 km / 0.3 mi
Skycity Queenstown Casino - 0.5 km / 0.3 mi
Williams Cottage - 0.5 km / 0.3 mi
Toi o Tahuna - 0.6 km / 0.4 mi
Queenstown Gardens - 0.6 km / 0.4 mi
Creative Queenstown Arts & Crafts Market - 0.7 km / 0.4 mi
Fear Factory Queenstown - 0.7 km / 0.4 mi
TSS Earnslaw Steamship - 0.7 km / 0.4 mi
SKYCITY Wharf Casino - 0.8 km / 0.5 mi
Steamer Wharf - 0.8 km / 0.5 mi

The preferred airport for Heartland Hotel Queenstown is Queenstown Intl. Airport (ZQN) - 7.1 km / 4.4 mi

Check-in time starts at 2pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

  • Contactless check-out is available.

  • The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
  • Enhanced food service safety measures are in place.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19 and NZD 26 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -In-room accessibility
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Restaurant
  • -Bar/lounge
  • -Free newspapers in lobby
  • -Television in common areas
  • -Ski storage
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Front desk (limited hours)
  • -Hiking/biking trails nearby
  • -Mountain biking nearby