Heritage Queenstown

Self Rated: 4.5 out of 5
91 Fernhill Road, Queenstown, 9197, New Zealand
4.4 out of 5 rating 2400 reviews TripAdvisor Rating: 4.4

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Property Details

Property Location

With a stay at Heritage Queenstown, you'll be centrally located in Queenstown, within a 5-minute drive of Lake Wakatipu and Skyline Gondola. This 4.5-star hotel is 12.3 mi (19.8 km) from Coronet Peak Ski Area and 3.2 mi (5.1 km) from Queenstown Gardens.

Rooms

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and minibars. 49-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Amenities

After a day on the slopes, enjoy recreational amenities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Grab a bite to eat at Mackenzies Restaurant, a restaurant where you can enjoy drinks at the bar and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekends from 6:00 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has facilities measuring 3079 square feet (286 square meters), including a conference center. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Wakatipu - 1 km / 0.6 mi
Steamer Wharf - 1.4 km / 0.9 mi
SKYCITY Wharf Casino - 1.4 km / 0.9 mi
Creative Queenstown Arts & Crafts Market - 1.5 km / 1 mi
TSS Earnslaw Steamship - 1.6 km / 1 mi
Fear Factory Queenstown - 1.6 km / 1 mi
Toi o Tahuna - 1.7 km / 1 mi
Williams Cottage - 1.9 km / 1.2 mi
Queenstown Mall - 1.9 km / 1.2 mi
Church of St Peters - 1.9 km / 1.2 mi
CaddyShack City Mini Golf - 1.9 km / 1.2 mi
Queenstown Arts Centre - 2 km / 1.2 mi
Kiwi and Birdlife Park - 2.1 km / 1.3 mi
Skyline Gondola - 2.2 km / 1.3 mi
Queenstown Ice Arena - 2.2 km / 1.4 mi

The preferred airport for Heritage Queenstown is Queenstown (ZQN-Queenstown Intl.) - 11.6 km / 7.2 mi

Check-in time starts at 2pm. Check-out time is 10am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. Group Booking Policy: For bookings of 5 rooms or more, this property charges a 100% deposit, collected 45 days prior to arrival. A non-refundable cancellation policy applies to bookings cancelled within 45 days of arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 31 for adults and NZD 15.5 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Library
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Outdoor pool
  • -Spa tub
  • -Health club
  • -Barbecue grill(s)
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Free self parking
  • -24-hour business center
  • -Conference center
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Babysitting or childcare (surcharge)
  • -Restaurant
  • -Ski storage
  • -Sauna
  • -Garden
  • -Ballroom
  • -Conference space size (feet) - 3079
  • -Elevator
  • -Luggage storage
  • -Express check-in
  • -Conference space size (meters) - 286
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage