Gem Premier Hotel & Spa

Self Rated: 3.5 out of 5
54 Ngo Huyen Street, Old Quarter, Hanoi, 110210, Vietnam

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Property Details

Property Location

With a stay at Gem Premier Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Hang Gai Street and Hoa Lo Prison Museum. This luxury hotel is 0.7 mi (1.1 km) from Hoan Kiem Lake and 0.7 mi (1.2 km) from Dong Xuan Market.

Rooms

Make yourself at home in one of the 28 individually decorated guestrooms, featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, while 32-inch LED televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities

Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 2 km.

Dining

Enjoy Vietnamese cuisine at Gem restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Check-in time starts at 3pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Clothing is optional at this property.

  • Guests must transfer to the property via airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.

  • This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (up to 5 years old)
  • Valet parking fee: USD 5 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:


  • Christmas Eve (24 December) Gala Dinner per adult: USD 15.00

  • Christmas Eve (24 December) Gala Dinner per child: USD 10.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 15.00

  • New Year's Eve (31 December) Gala Dinner per child: USD 10.00 (up to 12 years old)

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Restaurant
  • -Parking (limited spaces)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Roll-in shower
  • -Free WiFi
  • -Free reception
  • -Elevator/lift
  • -Free newspapers in lobby
  • -ATM/banking
  • -Concierge services
  • -Gift shops or newsstand
  • -Airport transportation (surcharge)
  • -Laundry facilities
  • -Free breakfast
  • -Spa services on site
  • -Multilingual staff
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -Wedding services
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Cruise terminal shuttle (surcharge)
  • -Ferry terminal shuttle (surcharge)
  • -Shopping center shuttle (surcharge)
  • -Theme park shuttle (surcharge)
  • -Designated smoking areas (fines apply)
  • -Snack bar/deli
  • -Valet parking (surcharge)
  • -Computer station
  • -Luggage storage
  • -Train station pickup (surcharge)
  • -Ski shuttle (surcharge)
  • -Beach shuttle (surcharge)
  • -RV, bus, truck parking (surcharge)
  • -Offsite parking reservations required
  • -Terrace
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-out
  • -Express check-in
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Free wired Internet