Grand Hyatt Playa Del Carmen Resort

Self Rated: 5.0 out of 5
1a Avenida esquina Calle 26, Colonia Centro, Playa Del Carmen, 77710, Mexico
4.6 out of 5 rating 1364 reviews TripAdvisor Rating: 4.6

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Property Details

Property Location

With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach Club and Quinta Avenida. This 5-star hotel is 1.3 mi (2.1 km) from Playa del Carmen Maritime Terminal and 7 mi (11.3 km) from Xcaret Eco Theme Park.

Rooms

Make yourself at home in one of the 314 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy international cuisine at The Grill at 1 26, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Mamitas Beach Club - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
Pier Navega - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.9 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Central Square - 1.2 km / 0.8 mi
Yucatek Divers - 1.5 km / 0.9 mi
Playa del Carmen Maritime Terminal - 1.6 km / 1 mi
Paseo del Carmen - 1.7 km / 1.1 mi
Guadalupe Church - 2.4 km / 1.5 mi
Playa 88 - 2.5 km / 1.5 mi
Punta Esmeralda Beach - 2.8 km / 1.7 mi

The nearest airports are:
Cancun, Quintana Roo (CUN-Cancun Intl.) - 55.8 km / 34.7 mi
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 36.5 km / 22.7 mi

The preferred airport for Grand Hyatt Playa Del Carmen Resort is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve cribs/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts MXN currency only for all onsite payments, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking. It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:

  • Fitness center access

  • Newspaper

  • In-room coffee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Wedding services
  • -Accessible bathroom
  • -In-room accessibility
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Shopping on site
  • -Roll-in shower
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Hair salon
  • -Free WiFi
  • -Children's pool
  • -Spa treatment room(s)
  • -24-hour fitness facilities
  • -Dry cleaning/laundry service
  • -Swimming pool
  • -Tours/ticket assistance
  • -Pool umbrellas
  • -Spa services on site
  • -Full-service spa
  • -Pool sun loungers
  • -Babysitting or childcare (surcharge)
  • -Arcade/game room
  • -Children's club (surcharge)
  • -Beach cabanas (surcharge)
  • -Beach sun loungers
  • -Number of restaurants - 3
  • -Beach umbrellas
  • -Number of bars/lounges - 3
  • -Valet parking (surcharge)
  • -Steam room
  • -Beach towels
  • -Garden
  • -Ballroom
  • -Number of outdoor pools - 4
  • -Elevator
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Pool cabanas (surcharge)
  • -Supervised childcare/activities (surcharge)
  • -Meeting rooms
  • -Wheelchair accessible path of travel