Grand Hyatt Playa Del Carmen Resort

Self Rated: 5.0 out of 5
1a Avenida esquina Calle 26, Colonia Centro, Playa Del Carmen, 77710, Mexico
4.5 out of 5 rating 2462 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

When you stay at Grand Hyatt Playa Del Carmen Resort in Playa del Carmen, you'll be on the beach, just steps from Quinta Avenida and 7 minutes by foot from Mamitas Beach Club. This 5-star hotel is 1.9 mi (3.1 km) from Playa del Carmen Maritime Terminal and 6.6 mi (10.6 km) from Xplor Theme Park.

Rooms

Make yourself at home in one of the 314 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy international cuisine at The Grill at 1 26, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.4 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Pier Navega - 0.6 km / 0.3 mi
Mamitas Beach Club - 0.6 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.8 km / 0.5 mi
3D Museum of Wonders - 0.9 km / 0.6 mi
Martina Beach Club - 1.1 km / 0.7 mi
Central Square - 1.1 km / 0.7 mi
Yucatek Divers - 1.4 km / 0.9 mi
Playa del Carmen Maritime Terminal - 1.5 km / 0.9 mi
Paseo del Carmen - 1.6 km / 1 mi
Guadalupe Church - 2.3 km / 1.4 mi
Playa 88 - 2.4 km / 1.5 mi

The nearest airports are:
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 36.5 km / 22.7 mi
Cancun, Quintana Roo (CUN-Cancun Intl.) - 55.7 km / 34.6 mi

The preferred airport for Grand Hyatt Playa Del Carmen Resort is Cancun, Quintana Roo (CUN-Cancun Intl.).

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this property in advance to reserve a crib (infant bed). Contact the property using the information on the reservation confirmation received after booking. This property accepts MXN currency only for all onsite payments, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking. It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Important Information

Please note, there is important information about this property to know before you arrive.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:

  • Fitness center access

  • Newspaper

  • In-room coffee

  • In-room bottled water

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 8 per day
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Pool cabanas (surcharge)
  • -24-hour fitness facilities
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Hair salon
  • -Elevator/lift
  • -Free newspapers in lobby
  • -Coffee/tea in common areas
  • -Spa treatment room(s)
  • -Shopping on site
  • -Coffee shop or café
  • -Terrace
  • -Designated smoking areas
  • -Children's pool
  • -Tours/ticket assistance
  • -Swimming pool
  • -Arcade/game room
  • -Babysitting or childcare (surcharge)
  • -Full-service spa
  • -Spa services on site
  • -Pool sun loungers
  • -Pool umbrellas
  • -Supervised childcare/activities (surcharge)
  • -Children's club (surcharge)
  • -Beach umbrellas
  • -Beach sun loungers
  • -Beach cabanas (surcharge)
  • -Number of floors - 5
  • -Number of restaurants - 3
  • -Year Built - 2014
  • -Number of bars/lounges - 3
  • -Number of outdoor pools - 4
  • -Total number of rooms - 314
  • -Luggage storage
  • -Steam room
  • -Beach towels
  • -Garden
  • -Valet parking (surcharge)
  • -Meeting rooms
  • -Ballroom