Silk Queen Hotel

Self Rated: 4.0 out of 5
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000, Vietnam

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Property Details

Property Location

Located in Hanoi (Hoan Kiem), Silk Queen Hotel is within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. This 4-star hotel is 1.3 mi (2.1 km) from Temple of Literature and 1.4 mi (2.3 km) from Ho Chi Minh Mausoleum.

Rooms

Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and LED televisions. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a fitness center and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

Dining

Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 700 square feet (65 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 405000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 749000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Restaurant
  • -One meeting room
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -In-room accessibility
  • -Free WiFi
  • -Free reception
  • -Bar/lounge
  • -Babysitting or childcare
  • -Elevator/lift
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Concierge services
  • -Gift shops or newsstand
  • -Airport transportation (surcharge)
  • -Free breakfast
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Conference center
  • -Snack bar/deli
  • -Free self parking
  • -Computer station
  • -Luggage storage
  • -Train station pickup (surcharge)
  • -Terrace
  • -Babysitting or childcare (free)
  • -Supervised childcare/activities (free)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-in
  • -Television in common areas
  • -Coffee/tea in common areas