Silk Queen Hotel

Self Rated: 4.0 out of 5
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000, Vietnam
4.3 out of 5 rating 387 reviews TripAdvisor Rating: 4.3

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Property Details

Property Location

With a stay at Silk Queen Hotel in Hanoi (Hoan Kiem), you'll be a 5-minute walk from St. Joseph's Cathedral and 5 minutes by foot from Hoan Kiem Lake. This 4-star hotel is 0.3 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.6 mi (0.9 km) from Hanoi Old City Gate.

Rooms

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

Dining

Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 700 square feet (65 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hang Gai Street - 0.1 km / 0.1 mi
Hang Da Market - 0.4 km / 0.2 mi
Vietnamese National Tuong Theatre - 0.4 km / 0.2 mi
Hanoi Old Town Night Market - 0.4 km / 0.2 mi
St. Joseph's Cathedral - 0.4 km / 0.2 mi
Hoan Kiem Lake - 0.4 km / 0.3 mi
Thang Long Water Puppet Theatre - 0.4 km / 0.3 mi
Ta Hien Street - 0.5 km / 0.3 mi
Ngoc Son Temple - 0.6 km / 0.4 mi
Thang Long Ca Tru Theatre - 0.6 km / 0.4 mi
Bach Ma Temple - 0.7 km / 0.4 mi
Hang Ma Street - 0.7 km / 0.5 mi
Ceramic Road - 0.8 km / 0.5 mi
Train Street - 0.9 km / 0.5 mi
Hanoi Old City Gate - 0.9 km / 0.6 mi

The preferred airport for Silk Queen Hotel is Hanoi (HAN-Noi Bai Intl.) - 26 km / 16.1 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


  • No onsite parking is available.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Pool access available from 6 AM to 10 PM.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 414000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Designated smoking areas
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Bar/lounge
  • -Snack bar/deli
  • -Free breakfast
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Free reception
  • -Concierge services
  • -Porter/bellhop
  • -Terrace
  • -Gift shops or newsstand
  • -Free WiFi
  • -Spa treatment room(s)
  • -Fitness facilities
  • -Laundry facilities
  • -Dry cleaning/laundry service
  • -Business center
  • -Conference center
  • -One meeting room
  • -Train station pickup (surcharge)
  • -Tours/ticket assistance
  • -Spa services on site
  • -Full-service spa
  • -Outdoor pool - 1
  • -Restaurant
  • -Conference space size (feet) - 700
  • -Elevator
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Express check-in
  • -Babysitting or childcare (free)
  • -Supervised childcare/activities (free)
  • -Conference space size (meters) - 65
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking
  • -Braille or raised signage