Silk Queen Hotel

Self Rated: 4.0 out of 5
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000, Vietnam
4.0 out of 5 rating 17 reviews TripAdvisor Rating: 4.0

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Property Details

Property Location

With a stay at Silk Queen Hotel in Hanoi (Hoan Kiem), you'll be within a 15-minute drive of Thang Long Water Puppet Theatre and Temple of Literature. This 4-star hotel is 8.1 mi (13.1 km) from My Dinh National Stadium and 0.2 mi (0.4 km) from Hang Da Market.

Rooms

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

Dining

Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 700 square feet (65 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Pool access available from 6 AM to 10 PM.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -Free self parking
  • -Snack bar/deli
  • -In-room accessibility
  • -Accessible bathroom
  • -Free WiFi
  • -Express check-in
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Gift shops or newsstand
  • -Concierge services
  • -Restaurant
  • -Elevator/lift
  • -Bar/lounge
  • -Business center
  • -Free breakfast
  • -Fitness facilities
  • -Free reception
  • -Free newspapers in lobby
  • -Television in common areas
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Computer station
  • -Spa treatment room(s)
  • -Multilingual staff
  • -One meeting room
  • -Terrace
  • -Conference center
  • -Airport transportation (surcharge)
  • -Designated smoking areas
  • -Tours/ticket assistance
  • -Full-service spa
  • -Spa services on site
  • -Supervised childcare/activities (free)
  • -Babysitting or childcare
  • -Train station pickup (surcharge)
  • -Babysitting or childcare (free)