Heart Hotel

Self Rated: 2.0 out of 5
11b Hang Hanh Street, Hoan Kiem District, Hanoi, 10000, Vietnam
4.5 out of 5 rating 299 reviews TripAdvisor Rating: 4.5

Price Beat Guarantee*

Find a lower comparable hotel price online and we'll beat it by 10%. Find out more.

*Conditions Apply

Property Details

Property Location

With a stay at Heart Hotel, you'll be centrally located in Hanoi, just a 4-minute walk from Thang Long Water Puppet Theatre and 9 minutes by foot from Hoan Kiem Lake. This family-friendly hotel is 1.8 mi (2.9 km) from Temple of Literature and 1.9 mi (3.1 km) from Ho Chi Minh Mausoleum.

Rooms

Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Check-in time starts at 2pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. 24-hour airport shuttle service is available. Contact the property in advance to get details.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -In-room accessibility
  • -Free WiFi
  • -Bar/lounge
  • -Babysitting or childcare
  • -Elevator/lift
  • -Free newspapers in lobby
  • -Concierge services
  • -Airport transportation (surcharge)
  • -Free breakfast
  • -Business center
  • -Dry cleaning/laundry service
  • -Tours/ticket assistance
  • -Area shuttle (surcharge)
  • -Computer station
  • -Luggage storage
  • -Train station pickup (surcharge)
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -Smoke-free property
  • -Express check-in
  • -Television in common areas
  • -Free wired Internet