Heart Hotel

Self Rated: 2.0 out of 5
11b Hang Hanh Street, Hoan Kiem District, Hanoi, 10000, Vietnam
4.5 out of 5 rating 320 reviews TripAdvisor Rating: 4.5

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Property Details

Property Location

With a stay at Heart Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This hotel is 0.5 mi (0.9 km) from Hanoi Old City Gate and 0.3 mi (0.5 km) from Ngoc Son Temple.

Rooms

Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:30 AM.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hang Gai Street - 0.2 km / 0.1 mi
Hoan Kiem Lake - 0.2 km / 0.1 mi
Thang Long Water Puppet Theatre - 0.3 km / 0.2 mi
Hanoi Old Town Night Market - 0.3 km / 0.2 mi
Ta Hien Street - 0.4 km / 0.2 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Thang Long Ca Tru Theatre - 0.5 km / 0.3 mi
St. Joseph's Cathedral - 0.6 km / 0.4 mi
Hang Da Market - 0.6 km / 0.4 mi
Vietnamese National Tuong Theatre - 0.6 km / 0.4 mi
Bach Ma Temple - 0.6 km / 0.4 mi
Hang Ma Street - 0.7 km / 0.4 mi
Hanoi Municipal Party Committee - 0.7 km / 0.4 mi
Ceramic Road - 0.7 km / 0.4 mi
Lý Thái Tổ Monument - 0.8 km / 0.5 mi

The preferred airport for Heart Hotel is Hanoi (HAN-Noi Bai Intl.) - 26.8 km / 16.6 mi

Check-in time starts at 1pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Features
  • -In-room accessibility
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Safe-deposit box at front desk
  • -Concierge services
  • -Elevator/lift
  • -Bar/lounge
  • -Business center
  • -Free breakfast
  • -Free wired Internet
  • -Free newspapers in lobby
  • -Television in common areas
  • -Computer station
  • -Airport transportation (surcharge)
  • -Tours/ticket assistance
  • -Babysitting or childcare (surcharge)
  • -Area shuttle (surcharge)
  • -Train station pickup (surcharge)
  • -Number of buildings/towers - 1
  • -Total number of rooms - 15
  • -Number of floors - 9
  • -Year Built - 2006
  • -Express check-in
  • -Luggage storage