Quest Hotel Surabaya

Self Rated: 3.5 out of 5
Jl. Ronggolawe 27-29, Jawa Timur, Surabaya, 60264, Indonesia
4.2 out of 5 rating 64 reviews TripAdvisor Rating: 4.2

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Property Details

Property Location

With a stay at Quest Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Surabaya Town Square and Tunjungan Plaza. This spa hotel is 2.1 mi (3.5 km) from Grand City Surabaya and 2.9 mi (4.6 km) from Royal Plaza Surabaya.


Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.


Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access and concierge services.


Grab a bite to eat at Cristal Cafe, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Surabaya Zoo - 1.4 km / 0.9 mi
Mpu Tantular Museum - 1.4 km / 0.9 mi
Surabaya Town Square - 1.7 km / 1.1 mi
Sharp Bamboo Monument - 2.1 km / 1.3 mi
Joko Dolog Statue - 2.7 km / 1.7 mi
Royal Plaza Surabaya - 2.7 km / 1.7 mi
Grahadi - 2.8 km / 1.7 mi
Submarine Monument (Monumen Kapal Selam) - 2.8 km / 1.8 mi
Tunjungan Plaza - 2.8 km / 1.8 mi
Surabaya Plaza Shopping Mall - 3.1 km / 1.9 mi
Ciputra World Mall - 3.2 km / 2 mi
World Trade Centre - 3.3 km / 2.1 mi
Grand City Surabaya - 3.5 km / 2.2 mi
BG Junction - 3.8 km / 2.4 mi
Cheng Hoo Mosque - 4.1 km / 2.5 mi

The preferred airport for Quest Hotel Surabaya is Surabaya (SUB-Juanda) - 15.8 km / 9.8 mi

Check-in time starts at 2pm. Check-out time is 11am.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 85000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle fee: IDR 242000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Free self parking
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Porter/bellhop
  • -24-hour front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Concierge services
  • -Outdoor pool
  • -Bar/lounge
  • -Business center
  • -Fitness facilities
  • -Free newspapers in lobby
  • -Tours/ticket assistance
  • -Full-service spa
  • -Airport transportation - pickup (surcharge)
  • -Coffee shop or café - 1
  • -Restaurant
  • -Luggage storage
  • -Meeting rooms
  • -Elevator