Hotel Villanueva

Self Rated: 4.0 out of 5
Carmen O. de Merino No. 166, Chetumal, 77000, Mexico
3.8 out of 5 rating 346 reviews TripAdvisor Rating: 3.8

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Property Details

Property Location

A stay at Hotel Villanueva places you in the heart of Chetumal, steps from Explanada de la Bandera and Fisherman's Fountain. This 4-star hotel is 28.7 mi (46.2 km) from Cerros and 25.3 mi (40.7 km) from Laguna Bacalar Ecological Park.


Make yourself at home in one of the 72 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.


Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services.


Enjoy international cuisine at Ventolera, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Explanada de la Bandera - 0.2 km / 0.1 mi
Fisherman's Fountain - 0.2 km / 0.1 mi
Chetumal Ferry Terminal - 0.7 km / 0.4 mi
Palacio Municipal De Othon P. Blanco - 1.2 km / 0.7 mi
Museum of Maya Culture - 1.2 km / 0.7 mi
Lighthouse Museum - 1.3 km / 0.8 mi
Payo Obispo Zoo - 3.8 km / 2.4 mi
Santuario del Manati - 4.6 km / 2.8 mi
Oxtankah Ruins - 16.3 km / 10.1 mi
Santa Rita Archaeological Reserve - 24.8 km / 15.4 mi
Town Hall - 26.3 km / 16.3 mi
Clock Tower - 26.4 km / 16.4 mi
Manatee Sanctuary - 28.6 km / 17.8 mi
Cenote Cocalitos - 35.3 km / 21.9 mi
Fort of San Felipe - 40 km / 24.9 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 4 km / 2.5 mi
Corozal (CZH) - 29.3 km / 18.2 mi

The preferred airport for Hotel Villanueva is Chetumal, Quintana Roo (CTM-Chetumal Intl.).

Check-in time starts at 3pm. Check-out time is 1pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Airport shuttle service is available on request from 6:00 AM to 5:30 AM. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 50 and MXN 150 per person (approximately)
  • Airport shuttle fee: MXN 120 per person (one-way)
  • Airport shuttle fee per child: MXN 120
  • Extended parking fee: MXN 50 per night
  • Pet fee: MXN 250 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Accessible bathroom
  • -In-room accessibility
  • -Multilingual staff
  • -Free newspapers in lobby
  • -Roll-in shower
  • -Bar/lounge
  • -Breakfast available (surcharge)
  • -Coffee shop or café
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Concierge services
  • -Smoke-free property
  • -Gift shops or newsstand
  • -Free WiFi
  • -Dry cleaning/laundry service
  • -Free self parking
  • -Long-term parking (surcharge)
  • -Conference center
  • -Swimming pool
  • -Tours/ticket assistance
  • -Restaurant
  • -Number of meeting rooms - 3
  • -Shopping mall on site
  • -Coffee/tea in common areas
  • -Luggage storage
  • -Airport transportation (surcharge)
  • -Indoor pool
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking