Hotel Villanueva

Self Rated: 4.0 out of 5
Carmen O. de Merino No. 166, Chetumal, 77000, Mexico
3.5 out of 5 rating 224 reviews TripAdvisor Rating: 3.5

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Property Details

Property Location

A stay at Hotel Villanueva places you in the heart of Chetumal, steps from Explanada de la Bandera and Fisherman's Fountain. This 4-star hotel is 0.5 mi (0.9 km) from Chetumal Ferry Terminal and 0.7 mi (1.2 km) from Museum of Maya Culture.


Make yourself at home in one of the 72 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.


Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services.


Enjoy international cuisine at Ventolera, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Explanada de la Bandera - 0.2 km / 0.1 mi
Fisherman's Fountain - 0.2 km / 0.1 mi
Chetumal Ferry Terminal - 0.7 km / 0.4 mi
Museum of Maya Culture - 1.2 km / 0.7 mi
Palacio Municipal De Othon P. Blanco - 1.2 km / 0.7 mi
Lighthouse Museum - 1.3 km / 0.8 mi
Museo de la Cultura Maya - 1.3 km / 0.8 mi
Payo Obispo Zoo - 3.8 km / 2.4 mi
Santuario del Manati - 4.5 km / 2.8 mi
Oxtankah Ruins - 17 km / 10.6 mi
Santa Rita Archaeological Reserve - 25.4 km / 15.8 mi
Town Hall - 26.9 km / 16.7 mi
Clock Tower - 27 km / 16.8 mi
Cerros - 48.1 km / 29.9 mi

The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 4 km / 2.5 mi
Corozal (CZH) - 29.3 km / 18.2 mi

The preferred airport for Hotel Villanueva is Chetumal, Quintana Roo (CTM-Chetumal Intl.).

Check-in time starts at 3pm. Check-out time is 1pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Airport shuttle service is available on request from 6:00 AM to 5:30 AM. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 50 and MXN 150 per person (approximately)
  • Extended parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Indoor pool
  • -Free self parking
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Breakfast available (surcharge)
  • -Gift shops or newsstand
  • -Concierge services
  • -Bar/lounge
  • -Long-term parking (surcharge)
  • -Free newspapers in lobby
  • -Coffee/tea in common areas
  • -Multilingual staff
  • -Coffee shop or café
  • -Conference center
  • -Airport transportation (surcharge)
  • -Tours/ticket assistance
  • -Swimming pool
  • -Total number of rooms - 72
  • -Number of floors - 3
  • -Number of meeting rooms - 3
  • -Restaurant
  • -Luggage storage