SureStay Hotel by Best Western Palmareca

Self Rated: 3.5 out of 5
Blvd. Belisario Dominguez No. 4120-2, Col. Jardines de Tuxtla, Tuxtla Gutierrez, 29020, Mexico
4.5 out of 5 rating 470 reviews TripAdvisor Rating: 4.5
Property Details

Property Location

With a stay at SureStay Hotel by Best Western Palmareca in Tuxtla Gutierrez, you'll be within a 15-minute drive of Marimba Park and Plaza Crystal Shopping Mall. This hotel is 2.9 mi (4.6 km) from Tuxtla Guitierrez Central Square and 14.9 mi (23.9 km) from Canon del Sumidero National Park.


Make yourself at home in one of the 80 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.


Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a picnic area.


Satisfy your appetite for lunch or dinner at La Calabaza, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Crystal Shopping Mall - 0.5 km / 0.3 mi
Joyyo Mayu Park - 1.2 km / 0.8 mi
Cana Hueca Park - 1.4 km / 0.9 mi
Plaza las Americas Shopping Mall - 2 km / 1.2 mi
Plaza Ambar - 2.1 km / 1.3 mi
Plaza Bonampak Shopping Mall - 2.4 km / 1.5 mi
Mirador Los Amorosos - 2.6 km / 1.6 mi
Bicentennial Park - 2.7 km / 1.6 mi
Marimba Park - 3.3 km / 2 mi
Museum of the City of Tuxtla Gutiérrez - 3.9 km / 2.4 mi
San Marcos Cathedral - 4.1 km / 2.5 mi
Tuxtla Guitierrez Central Square - 4.2 km / 2.6 mi
Coffee Museum - 4.6 km / 2.9 mi
Jaime Sabinas Cultural Center - 5.6 km / 3.5 mi
Parque Convivencia Infantil - 8 km / 5 mi

The preferred airport for SureStay Hotel by Best Western Palmareca is Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 35.6 km / 22.1 mi

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Airport shuttle service is available on request from 8:30 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.

  • This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • For details on Best Western's privacy policy, visit

You'll be asked to pay the following charges at the property:

  • Transfer service fee per adult: MXN 100.00 (one-way)

  • Transfer service fee per child: MXN 100.00 (one-way), (from 12 to 18 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 109 for adults and MXN 69 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • -Free self parking
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Dry cleaning/laundry service
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Laundry facilities
  • -Breakfast available (surcharge)
  • -Conference space
  • -Concierge services
  • -Outdoor pool
  • -Free airport transportation
  • -Business center
  • -Fitness facilities
  • -Free wired Internet
  • -Free newspapers in lobby
  • -Terrace
  • -Designated smoking areas
  • -Children's pool
  • -Tours/ticket assistance
  • -Vending machine
  • -Restaurant
  • -Luggage storage
  • -Garden
  • -Picnic area
  • -Meeting rooms
  • -Wheelchair accessible path of travel
  • -Wheelchair accessible parking